Very slow at check in, no air in lobby. We got to our room and the floor had not been vacuumed, mold in the shower, toilet seat was broken, and remote control to the tv was covered in filth. I would and will not recommend this hotel to anyone. Also it is in a bad neighborhood. Signs posted that the hotel is not responsible for damage to vehicles. Will not be going back
Roberts Riverwalk Hotel & Residence Detroit
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The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
- General Info:
Property Location A stay at Roberts Riverwalk Hotel Detroit places you in the heart of Detroit, convenient to Moross House and Belle Isle. This hotel is within close proximity of Anna Scripps Whitcomb Conservatory and Old St. Mary's Church.
Rooms Make yourself at home in one of the 106 air-conditioned rooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with king sofa beds. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and wedding services.
Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.
Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
- Payment method:
- amex, discover, master card, visa, all major credit cards
- A stay at Roberts Riverwalk Hotel Detroit places you in the heart of Detroit, convenient to Moross House and Belle Isle. This hotel is within close proximity of Anna Scripps Whitcomb Conservatory and Old St. Mary's Church.
- Rivertown - Warehouse District, Downtown Detroit
Roberts Riverwalk Hotel Detroit
Roberts River Walk Hotel
Roberts & River Walk Hotel
- Hotels, Motels, Lodging
- Other Information:
Wheelchair Accessible: Yes
Price Range : Average
Check-In Time: 3 PM
Check-Out Time: 11 AM
Property Amenities: Billiards or pool table, Multilingual staff, Breakfast available (surcharge), Elevator/lift, Fitness facilities, Safe-deposit box at front desk, Fireplace in lobby, Porter/bellhop, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, Meeting rooms, Limo or Town Car service available, Wedding services, Conference space, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Shower/tub combination, Phone, Hair dryer, Rollaway/extra beds available, Air conditioning, Refrigerator (on request), Blackout drapes/curtains, Microwave (on request), Flat-panel TV, Cribs/infant beds (surcharge), Sofa bed size, Iron/ironing board, Cable TV service, Desk, Connecting/adjoining rooms available, Sofa bed, Coffee/tea maker, Down comforter, DVD player, Premium TV channels, In-room safe
Received very poor customer service for our class reunion event. No air conditioning (someone attending said they were there two years ago and again had no air). No staff on site to assist us and no response to our inquiries after the event. Mismatched table linen, 3 hours to get the tables cleared of dishes. Very poor service after the sale Would have given no stars but that was not an option..