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Business Description

Property Location With a stay at Roberts Riverwalk Urban Resort Hotel, you'll be centrally located in Detroit, walking distance from Chene Park Amphitheatre and close to Moross House. This hotel is within close proximity of Belle Isle and Anna Scripps Whitcomb Conservatory.

Rooms Make yourself at home in one of the 106 air-conditioned rooms featuring DVD players and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Hours

Regular Hours

Payment method
amex, discover, master card, visa, all major credit cards
Location
With a stay at Roberts Riverwalk Urban Resort Hotel, you'll be centrally located in Detroit, walking distance from Chene Park Amphitheatre and close to Moross House. This hotel is within close proximity of Belle Isle and Anna Scripps Whitcomb Conservatory.
Neighborhoods
Rivertown - Warehouse District, Downtown Detroit
AKA

Roberts Riverwalk Hotel Detroit

Roberts Riverwalk Urban Resort Hotel

Categories
Hotels, Motels, Lodging
Other Information

Parking: Lot

Wi-Fi: Free

Wheelchair Accessible: Yes

Price Range : Average

Swimming Pool: Outdoor

Check-In Time: 3:00 PM

Check-Out Time: 11 AM

Policy: 24-hour check-in

Property Amenities: Billiards or pool table, Picnic area, Breakfast available (surcharge), Elevator/lift, Fitness facilities, Safe-deposit box at front desk, Fireplace in lobby, Terrace, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Limo or Town Car service available, Wedding services, Conference space, Luggage storage

Room Amenities: Daily housekeeping, Phone, Hair dryer, Air conditioning, Blackout drapes/curtains, Refrigerator (on request), Microwave (on request), Flat-panel TV, Cribs/infant beds (surcharge), Sofa bed size, Iron/ironing board, Cable TV service, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Down comforter, DVD player, Premium TV channels, In-room safe

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Reviews (309)

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07/21/2015

Overall

Very slow at check in, no air in lobby. We got to our room and the floor had not been vacuumed, mold in the shower, toilet seat was broken, and remote control to the tv was covered in filth. I would and will not recommend this hotel to anyone. Also it is in a bad neighborhood. Signs posted that the hotel is not responsible for damage to vehicles. Will not be going back

Overall

Received very poor customer service for our class reunion event. No air conditioning (someone attending said they were there two years ago and again had no air). No staff on site to assist us and no response to our inquiries after the event. Mismatched table linen, 3 hours to get the tables cleared of dishes. Very poor service after the sale Would have given no stars but that was not an option..

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