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Business Description
Get last minute deals on car rental rates for business and vacation travel at Detroit Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club.
Hours

Regular Hours

Extra Phones

TollFree: (888) 826-6890

Services/Products
  • Airport Pick Up
  • Car Rental
  • Economy Car Rental
  • Luxury Car Rental
  • Rent a Car
  • Rental Cars
Brands
Auto Rental, Car Rental, Economy Car Rental, Luxury Car Rental, Rent a Car, Rental Cars
Payment method
amex, cash, check, discover, master card, visa
Neighborhood
Romulus
Categories
Car Rental, Truck Rental, Trailer Renting & Leasing
Provided by

Coupons

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Reviews (168)

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06/07/2016

Overall
Selection
Service

I work for Nissan and need to drive a Nissan. There was none on the lot except for an Altima. I was told that the Altima is not an Emerald selection but next level up. I was in Detriot and all the other locations I frequent the Altima is an Emerald. Regardless a Sentra quickly appeared, clean and the attendent turned it around for me. All employees at checkout and return are always awesome, friendly and remind me to check for all belongings. Pickup and drop off with Emerald status is a breeze. I use National atleast once a month.

05/16/2016

Overall
Selection
Service

The whole process was quick and easy. Everyone was courteous and friendly.........................

06/15/2016

Overall
Selection
Service

Great experience! By joining the Emerald Club was able to move up to a premiering car at no extra cost. Car was clean, low miles. Emerald Club made it easy to pick up and drop off. For sure will rent another car from National.

05/11/2016

Overall
Selection
Service

Everyone from the shuttle bus driver to the sign out gate agent were very friendly and helpful. The facility, shuttle bus, and cars were all very clean, and in good working order. I have used National Car Rental for about 18 years, and only had one bad event, and that was at Charlotte, NC when my flight was delayed and all the National Car staff went home after I had confirmed a pickup (spent the night in the airport).

05/08/2016

Overall
Selection
Service

National is by far the best rental car company out here. Best experience every time I rent a vehicle. They just get better, I can't say anything else about them.

06/26/2016

Overall
Selection
Service

The Detroit Mrtro Airport location always had a good selection of vehicles and good service when need.

Edited: 02/09/2017
Overall

From A-Z i felt like a valued customer it was very refreshing to be treated so professionally.
And the min-van was perfect for my needs
thank you

02/08/2017

Overall

I typically get great service from National and have been an Emerald Club member for years. When I returned my car to this location on Sunday morning January 29, I was extremely disappointed. I pulled up to turn in my car and had to wait 5-10 minutes, along with several other customers for the check in guys to get out of there car to come check us in. It appeared that they were sitting in the van either talking or listening to music while we waited. After check-in, I got on the bus and was astounded to have the bus driver talk on her cell phone, obviously on a personal call, all the way to the terminal. I believe her name plaque said Juanita. Very dissappointing.

Edited: 02/08/2017
Overall

Great service, love the Emerald Aisle, you get to pick a car that fits you and not have to worry about "how much more will this cost me".
There was only a couple minute wait for a shuttle bus, and they seamed to be running regularly even at 6 in the morning.

02/07/2017

Overall
Selection
Service

The service at the Detroit Metro Airport is fantastic! We arrived in the Emerald Club lot and required two SUVs with heated seats because we were not used to the cold. Two of the attendants worked tirelessly to find us these two cars, running around in very cold temperatures and being extremely courteous in the process. If I could give them 6 stars for service, I would!

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