-clean transport buses
-easy contracts/check out with Emerald Aisle
-great selection of vehicles
- A couple vehicles were smoked in, had to check several before finding one that did not smell
-the bus driver on my return to the airport was texting and driving, I had to ask him to please put his phone down.
-at return the attendant charged me for gas fill option when my reservation did not have the option included and I delivered the car full of gas (which he checked). I had to call customer service and wait 10 minutes on line to have this corrected. My fault in this was not checking my receipt until the bus ride to the terminal.
-If you allow smoking in vehicles, then please have designated ones.
-use camera's in the buses on the drivers. If violating safety protocols or traffic laws, then discipline appropriately.
-Allow customers to see a print out of charges before running charges on the hand held scanner, to confirm accuracy.