Holbrook Auto Parts
- BBB Rating:
I discovered this repair shop when my check engine light came on while I was driving on I -75. I was so relieved to find such professional, courteous, trustworthy guys who got me back on the road with such a short wait time! Now that I know they're just a mile off I-75, I've been using them for all my maintenance and repairs. Their prices are fantastic. (Way less than what I was paying in the Shelby / Macomb area.) The guys at the front desk are super sweethearts, and the mechanics are the most professional I've come across in years! A lot of people only take the time to complain, but I had to take a minute to say that these guys really deserve kudos!
I have been using this mechanic garage for a couple of years now and they are the only shop I deal with. Their staff is professional and kind. The mechanics seem to be able to solve even the most difficult problem for very reasonable fees. They are a busy shop, but I consider it a good thing to see a company with that much business in this economy. This shop has an excellent reputation and for me, it is easy to see why. From my experience, it seems highly unlikly that they would "borrow parts" off a customers vehicle, seeing as they have a MASSIVE used parts in the same location. Seems like the previous reviewer had a unfortunate coincidence, but I would never change my opinion of this place based on the other review. My advice, try them for yourselves and you be the judge!
I brought my vehicle in to get the rear shocks replaced. They held my car for 5 days stating they were still working on it, but when I called on the 5th day, they confessed that they hadn't been able to start the car and hadn't started ANY work on it. Up until this point I hadn't had any problems starting the car. They never called me to let me know this. When I told them I was on my way to pick up my car they tried to convince me not to come. My car wouldn't start and I had to get it towed to another auto repair shop. The mechanic at this repair shop stated that this company had &amp;quot;borrowed&amp;quot; parts from my car which caused it to not start.
DO NOT GO THIS PLACE!!!!!