I purchased an item directly from the store a few nights ago. The next morning I checked my account status to assure everything went smoothly. There was an issue with the sales page and log-in , so the lady who answered the phone sent me to Rich. I was put on hold for him to investigate the problem and was accidentally disconnected when someone else picked up. I called back and they sent me to Seth. I was just completelly blown away, that I actually spoke to Rich and Seth in person, two of the "BIG-DOGS" in the store. I really didn't even expect a person to answer the phone but the lady who did, was very nice and professional. She sent me onto Rich and Seth. I was suprised to see these guys actually working in the store just like in their show. Rich and Seth were also extremelly polite and professional, and completely took care of my problem. I will surely shop here again. The prices are great, but the service is what makes me a return shopper. I highly recomend AJL to anyone who wants professional service in a very timely manner. Thanks go to the guys at American Jewelry & Loan. PAWN DETROIT!!!!!!!!! PAWN DETROIT!!!!! PAWN DETROIT!!!!!! PAWN DETROIT!!!!!! Awesome all around. A+++
Serving the Detroit Area.
From Business: In March of 1947, he opened Lars J. Oexning Silversmiths in downtownMinneapolis. Lars operated this shop until 1971 when he then sold itto his nephew, Carl Bloomqui…
I enjoy watching the show; however, I think they low-ball people when they buy things from customers. They don't want to shell out the money to buy merchandise but they sure in hell milk customers for every last penny to make a sell. Don't get me wrong I understand it's a business and they're in it to make money but don't take advantage of people. I think it's insulting (Ashley is infamous for this) when an individual comes in needing money to pay bills and she [Ashley] asks the person how much they need because she sincerely wants to help but ends up turning down their request and in return says "I want to help you but I can offer you $20" I know they get all sorts of sob stories and lies but c'Mon do you REALLY think you're honestly HELPING them out? LOL AND LES IS ANOTHER STORY. Even though they do what they do I'd still go there :-)
I watch the show everytime it is on and love it. I think Les has done a great job of building up a great business. the thing is people that come into a pawn shop do not have to leave their stuff,they chose to do so and the shop has to make money on the product so get it for as little as possible. I use to go to the pawn shops all the time and am in shape enough I do not need to do that anymore. As far as Seth, I think the old man needs to lay him off for awhile until he can act like a son and not a boss. If I ever talked to my dad like he does I wouldn't be standing very long. Ashley can be a bit agrivating sometime but she does have a good mind for business. ray