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Iowa Lutheran Hospital

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Business Details

64

years

in Business

BBB Rating:
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Iowa Health - Des Moines is committed to providing high quality health services. We offer a full continuum of mental health services to meet the needs of our community as well as Alcohol and Substance Abuse Treatment Services for both adolescents and adults. Mental Health Services offers an extensive spectrum of care covering all age groups and types of programs. Our behavioral health professionals will provide an assessment during an initial visit to determine which level of care is most appropriate for each individual. We ensure confidentiality is maintained at all levels of care.
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Services/Products:
  • CT Scan
  • Rehabilitation Services/Outpatient
  • Substance Abuse
  • Chemotherapy
  • ESWL (Kidney Stone Treatment) Services
  • Psychiatric/Emergency
  • Neuro-Surgical Services
  • Diagnostic Radiology Services
  • Spine Surgery
  • Gerontologic Specialty Services
  • Wound Care/IP
  • Radiation Therapy
  • Vocational
  • Outpatient Services-InHouse
  • Speech Pathology
  • Acute Care
  • Cardiac Surgery
  • Alcohol-Chemical Depend
  • Dietary Services
  • Bariatric Surgery
  • Respiratory/Pulmonary Svcs
  • Joint Replacement
  • Mental Health
  • Pharmacy Services
  • Physical Therapy
  • Dietary
  • Trauma Center/Medicare Certified
  • Obstetrical Services
  • Pediatric Services
  • Nursing Home Care
  • Psychiatric Services/Geriatric
  • Cardiology/Non-Invasive
  • Social Services
  • Medical/Surgical
  • Infusion Therapy
  • Occupational Therapy Services
  • Pharmacy
  • Rehab
  • Housekeeping
  • Emergency Services
  • MRI (Magnetic Res Imaging)
  • Psychiatric Services/Adult
  • Operating Rooms
  • Psychiatric/Outpatient
  • Angioplasty
  • Podiatry
  • Occupational Therapy
  • Post-Op Recovery Room Services
  • Clinical Laboratory Services
  • Physician
  • Audiology Services
  • Vascular Surgery
  • Speech Pathology Services
  • SNF Care
  • Oncology Services
  • Ultrasound
  • Reconstructive/Plastic Surg
  • Ophthalmologic Services
  • Open Heart Surgery
  • Nuclear Medicine
  • Cardiac Catheterization Lab
  • Electrophysiology
  • EGD Procedure
  • Clinical Laboratories
  • Dental
  • Diagnostic Radioisotope
  • Organ Transplant
  • Inpatient Surgery Services
  • Neonatal Nursery Services
  • Orthopedic Surgery
  • Psychiatric Services/Adolescent
  • Anesthesia Services
  • Intensive Care/General
  • Coronary Interventions
  • Hemodialysis (Dialysis)
  • Outpatient Surgery
  • Arthroscopy
  • Psych
  • Nursing Services
  • Social Work
Brands:
Iowa Health System, Iowa Lutheran Hospital, Iowa Health- Des Moines
Payment method:
insurance, amex, visa, check, discover, all major credit cards, mastercard
Location:
Iowa Lutheran Hospital
Neighborhood:
Capitol Park
AKA:

Iowa Health Des Moines Lutheran Hospital

Iowa Lutheran/Iowa Methodist

Iowa Lutheran Nutrition Ctr

Iowa Health System

Iowa Lutheran Radiology

Categories:
Mental Health Clinics & Information, Mental Health Services, Alcoholism Information & Treatment Centers, Drug Abuse & Addiction Centers, Medical Centers, Psychological Clinics
Other Information:

Specialties: Cardiovascular Conditions, Heart Conditions, Nursing, Cardiological Conditions, Cardiac Conditions, Cancer & Tumors

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Reviews

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06/12/2010

Overall
Call light response times.

My mother is currently in Iowa Lutheran Hospital, and has been for 12 days for complications from diabetes. Today she had her second surgery to repair damage to her foot, and for the first time we had a quality of care issue with the nursing staff.



My mother had a skin graft done at 10:00 am, and this evening around 6:30 she turned her call light on for assistance to the bathroom. My father was with her, and after her first call was terminated with a "I'll be right there" the call light was turned off. Several minutes later, she called for help again, and my father timed the light. 17 minutes later, there was still no response, and my father, who is also elderly, helped my mother to the bathroom, with her iv, and the drainage apparatus connected to her foot.



In the past few years, my mother has been a patient on at least seven occasions, and for the first time I am seriously concerned regarding her safety in the hospital. She is also for the first time, on a geriatric care floor, reflecting poorly on the value placed on elderly patients.



I am very dissatisfied with the response, and hope that this was an isolated incident, however, the staff response was not reassuring in any way. I have noted the names of the nurse and the tech responsible for my mothers care, and plan to follow up when the administrative offices open on Monday.

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Iowa Lutheran Hospital

700 E University AveDes MoinesIA 50316

(515) 263-5612

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Iowa Lutheran Hospital

700 E University AveDes MoinesIA 50316

(515) 263-5612

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