I WILL NEVER TAKE MY FAMILY BACK HERE!!! I give 0 stars! I have never dealt with a medical facility so unwilling to work with a patient on payments. I had a small balance that I didnt know about because they sent it to the wrong address! They sent me threatening letters even after i made arrangements to pay it on a certain day...The letter threatened to turn me into collections and they added a late fee BEFORE the date i agreed to pay it! WHAT!!?? Also, what horrible customer service, MANDY WAS SOOO RUDE TO ME ON THE PHONE!. I will gladly return to my previous dentist which is much further away!
~MAD DERBY MOM!~
Hi Brittni. Thank you for telling us about your experience. We have shared it with our office, but would love the opportunity to speak with you further. Please send your contact information to email@example.com so we can help you with the payment issue.