I am 20 years old and just got in my 1st EVER accident today. This is my story of how Ramon saved the day- It had been snowing all day which led to my accident; my bumper slid under my car and I thought it would have to be towed (which I so could not afford, seeing as I had been out of a job for about a month). I called my mom to tell her and very promptly I received a phone call from Ramon, he was so kind and asked me what had happened. After I explained and told him my bumper was totally torn off and stuck under my car (so I could not drive it that way) he left his business to come rescue me. He drove out to where I had crashed and removed the bumper from under my car and checked to make sure it was safe for me to drive it home so I wouldn't have to tow it. When he arrived he not only gave me a big hug, he worked in the cold AND snow without a jacket (only long sleeves) and told me to stay warm in the car! Such a gentlemen! He truly saved the day and saved me HUNDREDS of dollars I could not afford. Needless to say, he has earned me as a customer FOR LIFE. I will NEVER see another mechanic! Thank you Ramon! You made my awful day so much better!
Dustin Gonzales made the difference! I spotted my purchase on usedcars.com and contacted the dealership. Dustin responded immediately. At my appointment the next day, Dustin was able to address the concerns I expressed concerning purchasing the vehicle. He met every request I had, and ultimately delivered an already great vehicle in "superior" condition. Not everyone is attentive to a prospective customer's requests and is pleasant the whole while. As a woman shopping for a vehicle alone, Dustin was someone I could trust. He wasn't full of hype and promise. He didn't pressure me and ultimately he delivered an excellent purchase for me - and I wasn't there all evening. The finance office was also efficient, and honest. There were no surprises or disappointments as I've experienced elsewhere. Thanks also to the detail team who went the extra mile as well. It appeared to be a team effort and I left a very happy and satisfied customer.
Chuck is perhaps the best mechanic in the whole universe. Not only are they fair and tell you exactly what needs to be done, but he goes more than the extra mile. I had a break in recently, and they replaced the steering column. That worked great. I locked all of my doors, and realized that he did not give me back my door key (totally understandable over site, one I did not think of at all). I called his shop at 8pm, he was still there. He delivered my keys to me. Had me try them in the door, they did not work (thieves must have broken the tumblers in the door too). So, he then went back to his shop and got a kit to get me into my car. He is a fantastic human being and a very interesting one too. I would recommend him very very highly. His prices are fair, but there is NOTHING discount about him nor his staff.