I hadn't been there in 9 years. From what I had remembered, it had been a decent place and both my girlfriend had seen their new commercials on TV and thought we should give it a try. Mistake #1. We looked over the menu and both of us had the same opinion, the menu seemed all over the place. A lot of variety of ""types"" of dishes, but very little selection. It was all over the place. After ordering the drinks that were abruptly thrown down on the table, we actually looked at each other and thought about leaving because we weren't too impressed with the menu or prices. We figured that it would be a little rude to walk out and that we should give it a try. Mistake #2. When the waiter finally came back to take our order(as un-enthusiastically as possible) my girlfriend ordered a bowl of the soup. It arrived in a reasonable time. Unfortunately, it was slightly above room temperature. The flavor seemed pretty good, but the fact that it was cold removed any positive that it might have had. We figured it was a fluke and decided to continue on with the meal. She got the steak sandwich, I got a mushroom cheeseburger. Both of us ordered Med-Rare. Both were just above Medium. The burger was cold, the cheese didn't even melt and the mushrooms tasted like they were from a can. The fries were worse. They also were cold, greasy and limp. Out of the whole plate, I ate 1/3 of the burger and 1/4 of the fries before pushing the plate to the edge of the table after 5 minutes. Her ""sandwich"" came with only one piece of bread, and the steak was tough, fatty and cold (the irony being that when the waitress dropped off the plate she said, ""Careful, the plate is hot""!) The ends were fatty and had tons of grissle. Her plate was pushed aside in the same amount of time with about the same amount consumed. After the food was sitting on the side of the table for a good 15 minutes, the waiter came by. His question shocked me. ""Would you like a box for that?"" Seiously!?!?!?!?!?!?! Never once did he ask how everything was. That was the worst food, with close to the worst service I have ever had. It will be another 9 years before I dare go back and try it again. If this site would have allowed it, I would have given it zero stars!