04/06/2012Provided by Citysearch -
Overall i was dissapointed with my experience here. My stylist was well aware that i was growing out my hair and it was finally getting to the length that i wanted it. Unfortunetly, my hair got butchered that day. It was incredibly choppy and uneven. I had to go to another salon to have it fixed, in which i had atleast 3 more inches taken off to make it look decent. I am bitter that it took me well over a year to grow my hair long, and now it will take atleast a year to grow it back out again. As any girl can attest to, if your hair doesnt look good, its hard to feel confident.
As if the haircut wasnt bad enough...I clearly stated that i wanted my color to be lighter. Once again, my stylist did not listen and my color looked pretty much exactly the same as when i came in. How frusturating is that? When your paying good money for a hair service, i dont think its too much to ask to be listened to and get the results you want.
Its unfortunate for this stylist because i could have been a great client, but i have since taken my business elsewhere.
I would also like to mention that the receptionist that I encountered had a major attitude. There's nothing that grates on me more than people who work in the customer service industry, yet have no idea how to be nice. I worked in a salon/spa as a receptionist in the past, so i know first hand how a good receptionist should act. Your job is to be courteous and friendly, not to pretend your way better than you really are!
However, i will say that the salon has a good atmosphere overall. I also like their location in the uptown neighborhood. Its too bad that i had a bad experience because i would have liked to make this my ""go-to"" salon. If you give this place a try, i hope you have a better experience than i did!