Okay, so this is my third windshield to be installed in my 8 year old SUV. This was the first time using Complete Auto Glass. Hassle free, gave me two choices in aftermarket glass or OEM quality type glass. Explained the differences, never had that option with the big glass companies. Set up time, dude came out, did the job in less than an hour. He was nice, explained the adhesive they used and what my warranty was on the glass. He also cleaned up and took the old glass without charging me a disposal fee. So, let's break down why I'll call them again. Cheaper, Options in glass, Good customer service, Tech was nice and knew his stuff, Good Warranty, No charge for cleanup and disposal of old glass!
I went through the Aurora branch to have my windsheild replaced. Mike is the first gentleman I spoke with. He was quick about returning my call and set up my appointment I was given a window on when to expect a tech. They were able to come early and had my window done in about twenty-five minutes. John did a great job. He was very polite and took the time to explain to me what he was doing. Plus, they came to my home. A real time saver. I would recommed complete auto glass to anyone who has to have a windsheild replaced. Great customer service which we all know can be hard to find. Thank you, Helen M. Clark
Complete Auto Glass is awesome! I've used them four times personally, and I've recommended them twice. They provide a great value, first of all, and they certainly stack up against their competitors' pricing, the full spectrum, and that's anywhere from major glass houses to companies that are just little, micro-companies. Rob Cervantes runs the company and he is fantastic on the phone. Their followup as a whole is really good. I haven't had any issues with regards to the product. The first time I used them was just under two years ago, and I used them again just yesterday. I would say the value is there, the customer service is good, and the follow-through is great.