There was a minor manufacturing defect with my headphones which most people probably wouldn't have been able to hear. Even if they could, it would have been considered insignificant. With one phone call, my salesman stepped up and exchanged the item without hesitation, and without even having heard the problem. He then worked with his team, who went out of their way to accommodate me through the exchange so I wouldn't have to send my headphones in and be without while waiting for a replacement. Smooth, red carpet service all the way! I felt they had an appreciation for, and knew how to cater to a critical audiophile clientele. And I never even stepped foot into a store; my entire purchase and exchange was all done by phone and email. Imagine the service I would have received had I come into the showroom! Impressive! ListenUp, you have my business from now on!
After calling several data recovery companies who wanted anywhere from $1,200 to $2,000 to "attempt" retrieving data from our failed external drive, I took our bad drive to Action Computers. They recovered most of our files (nearly 200 GB), including several years of irreplaceable family photos, for less than $300, which included the cost of a new 500 GB passport drive. Not only that, but they finished the job the day after I dropped off the bad drive. Fast, affordable, and good work! I highly recommend giving them a try if you're in the metro Denver area and find yourself in the same unfortunate situation we were in. Thanks, Action Computers!
It's been a pleasure working with Listen Up while experiencing issues with the Marantz receiver I bought there last year. I took my unit in for repair and they sent me home with a loaner of equal quality. A few weeks later a brand new unit was shipped to my door, followed by an in house service call to ensure I was happy with the product and installation and offer any tips on how to improve my setup. Excellent service, thank you Listen Up!