I always go to AutoZone for all my vehicle, well the ones I can repair. In nearly every case the staff is friendly and helpful, and I have always looked past having to wait when they are busy. But when I walk in an 2 hours after a purchase to exchange a jug of oil for another, and you tell me I'll have to pay full retail (36.99) for the exchange because I had already put the filter on the car and because I don't have it with me I can't receive the discounted price for an even exchange.....you have me moving to another AutoZone location. Customer service has always been great, but next time I walk in and see this particular associate I will walk right back out and go down the road to Advance.
I can't begin to say enough good things about this place! My family and I found ourselves stranded in Delaware with a flat tire. We were far from home and frustrated and then Precision Alignment came to the rescue. Not only was the service fast, but everyone was knowledgeable and extremely friendly. Almost immediately after we arrived at the shop, knowing that we were far from home, exhausted and hungry, the owners wife brought out snacks from the vending machine and gave them to our five year old son. Talk about going above and beyond for a customer! I highly suggest Precision Alignment & Tire for any of your automotive needs if you're in the area.
I go there quite a bit as we have 8 vehicles on the road. They are always helpful, and either have the parts I need or can get them within the same day. Love the guys there!