In regard to jnjhoward. We never promised a delivery time. We said we would try to be there by 11. Due to numerous deliveries traveling long distances between stops we arrived about 30 minutes before her party started. They insisted we use a small gate on the side of the house. The husband was with us the whole time as he watched us struggle about 15 minutes to get the large jumper thru the narrow gate. It was only after I told him we had to set up in the front yard as the gate was going to rip the jumper that he told us about the larger gate on the other side of the house. Then we had to wait for him to drain water out of his boat so he could move it. The lady asked us to call before we came to pick it up the next day which I did. She didn't answer but I did leave a message for her. We drove over to her house since the jumper was rented for that day and we had to pick it up. I knocked on the door and her son answered. He opened the gate for us and let us into the back yard. I closed the gate but couldn't secure it since it latched from the inside. As far as the post goes, I offered to pay for the replacement of the post. I don't know how it's possible we broke a 4x4 post, but she said we did. I didn't argue about it. I apologized and haven't heard anything back from them. We are sorry they were not satisfied with our service, but we did try to compensate them for any damages caused. We strive for great customer service but were unable to help this particular customer.
Serving the Deer Park Area.
From Business: Magicians and Magic shows have long been a favorite entertainment option for kids' birthday parties, corporate events and special occasions. Local Magicians of Phil…
We have used Jolly Jumpers regularly since they opened in 2008 for personal parties, as well as elementary school functions. They have always been friendly, prompt and professional. Their jumpers and slides are quality and are kept up-to-date with inspections and insurance for all of the equipment. We have rented their chairs, tables, canopies, popcorn machine, sno-cone machine, cotton-candy machine and spin art machines as well. I would highly recommend them for all your party needs.
I used Jolly Jumpers for my daughter's first birthday and i was very pleased! The owner was very nice! We are using them again for my daughter's 2nd Birthday!! Thanks Jolly Jumlers for your wonderful service!! :)