The good is good. The customer service is sub par. They open at 10:30...some days. When they finally open, you can only get steamed food because it takes the grease 1 to 2 hours to heat up. Technically, they open at 2pm. If you go to get food, go after 2pm. FYI Kings seafood in Memorial Drive has this place beat. They are efficient, good, and ready to serve their customers when they open.
People like red lobster but honestly the other lyrics good thing about their food is the biscuits. The seafood is fake and taste that way. You would be better off making your own seafood. All you need is salt pepper lemon and butter. Then you have seafood.