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Village Ford

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Business Details

106

years

in Business

Sales-Service-Parts-Body Shop-Commercial Trucks
BBB Rating:
A
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

General Info:
One of the Detroit areas largest inventories of new and used cars trucks and vans. Quick convenient financing and Special Financing for credit issues. Frequent Sales and Service Award winners from Ford Motor Co. based on exceptional customer ratings. Village Ford Features Ford Certified Cars and Trucks with warranties up to 7 years and 100,00 miles. Village Ford is open 24/7 on villageford.com with pricing information at your fingertips.
Extra Phones:

Phone: (313) 565-3900

TollFree: (888) 683-9989

Services/Products:

THINK VILLAGE FORD FIRST! *Conveniently Located in Dearborn *Huge Selection - Usually Over 1200 Vehicles in Stock *Ford Employees and Eligible Relatives Save Even More! *Over 150 Top Quality, Late Model, Low Mileage Pre-Owned Vehicles *A 32 Point Safety Inspection Program for Every Pre-Owned Vehicle *Free Maintenance Reminder Program on All Used Vehicles *Michigan's Largest Service Department *Competitive Prices *Internet Only Service Specials *Shuttle Service to Work or Home Within a 7 Mile Radius *State of the Art Body Shop *Expert Color Matching *Computerized Alignment System *We Repair Imports Too! *Full Line of Accessories, Clothing and Other Fun Stuff *Over $1.5 Million in Parts Inventory *We Also Carry A Full Line of Yakima Accessories *Buy Accessories Online! *More $$$ For Your Trade-In *A, B, X & Z Plan Purchases Welcome *Problem Credit? No Problem! *THINK VILLAGE FORD FIRST! BRAND All Ford Cars & Trucks 

Fiesta

Focus

Fusion

Taurus and Taurus Sho

Flex

Edge

Mustang 

Escape

Explorer

Expedition

E-series Vans

F-series trucks 150 through 750!

 

 

 

Brands:
Ford
Payment method:
amex, mastercard, check, debit, discover, visa
Location:
Two Blocks East of Telegraph Rd. On the South Side of Michigan Ave.
Neighborhoods:
Duvall - Edison, Dearborn
Categories:
New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Used Car Dealers, Tire Dealers, New Truck Dealers
Other Information:

Parking: Lot

Specialties: Fleets, Credit Problems, Vans

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Reviews

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Posted: 1/13/2015

Overall

I work with Beckie in service whenever I bring my car in for work. She is great ! Always professional and personable, and always takes good care of me as a customer. Customer service like hers is rare. She is an excellent representative of her dealership.

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Posted: 1/2/2015

Overall

I took my vehicle into Village Ford for some recalls after making an appointment. I got a call later that day at 5:35pm stating the vehicle was done. I told them to leave the car out front with the keys in the glove box because we might not get there before 6. I picked up the vehicle a few minutes before 6. While backing out of the parking spot I noticed the brakes didn’t work. I tried a couple more time with the same result. I was able to get inside to inform my representative of the problem. He said I would have to leave it there until the next day. The next afternoon I called back for a status. I was told that the “brake guy” was very busy and I would have to wait for a number of others to have their vehicles fixed first. I then informed them the brakes were working when I brought it in and they must have disconnected something while working on the recalls. They then told me they would expedite it. Then then called later that day to say they had fixed it and that the technician had disconnected the master cylinder. They said they were closing at 3:30 for the new year’s holiday. Again I told them to leave the car out front with the keys inside. After going up again I could not find my car out front. I looked in the locked gate and noticed it there. Therefore, I was unable to pick my vehicle car until 2 days later.
The thing that bothers me the MOST is that someone at Village Ford was willing to release a car to me without working brakes. Certainly the person who drove my car out front must have noticed the brakes not working. This could have been a dangerous situation. I would think twice about bringing my car back there and certainly would not buy another vehicle there.

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Updated: 8/5/2015
Overall

Super Friendly Dealership! The staff at Village Ford is super helpful and offers great deals! the repair and collision shop is top rate! I highly recommend this dealership to everyone I know.

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Posted: 8/13/2013

Overall

My sales rep was very informed on all my questions and had all the information of my purchase.

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Village Ford

23535 Michigan AveDearbornMI 48124

(313) 265-2640

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Village Ford

23535 Michigan AveDearbornMI 48124

(313) 265-2640

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