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Lorraine Cab Co

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Business Details

70

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (313) 582-9324

Phone: (313) 582-2176

Phone: (313) 582-5900

Fax: (313) 582-2176

Fax: (313) 582-9324

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Payment method:
visa, amex, cash, discover, master card
Neighborhoods:
Oakman Gorve, Dearborn
AKA:

Lorraine Cab Company

Lorraine Taxi

Categories:
Special Needs Transportation, Disability Services

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Reviews

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02/29/2016

Overall

THE WORST CAB COMPANY EVER. I CALLED TO GET A CAB AND THE GUY LITERALLY JUST START YELLING AT ME AND HUNG UP ON ME. NOW IM STUCK CANT GET BACK HOME. STUPID COMPANY. I HAAAAAAAAATTTTTTEEEEE THIS COMPANY

02/15/2016

Overall

Called twice today 2/15/2016 and assumed the business was closed for Presidents' Day because the phone rang endlessly both times. Once I caught a ride to my destination I saw an Lorraine cab driving with the phone number that I was calling advertised on then cab. Maybe they don't want business

05/09/2015

Overall

This cab company sucks I called 5-8-15 to have my husband picked up at 5am I'm still waiting for my husband almost and he later I called to see why they haven't came and the lady said the manager will be in Monday and hung up on me ... They have no clue what customer service is!!!

01/26/2015

Overall

being someone who relys on taxis to get from point a to point b since I don't drive. I can honestly say I love Lorraine cab. I've been using their company for years now. They take me basically anywhere I need to go. And I've never had any issues with the drivers or the ladies in the office. All the employees there have been nothing but helpful. They never fail to satisfy me.

Overall

One of the poorest cab companies around!

Waited 4 hours and no cab! No call!

The first time I used them, the car was filthy and no AC and the temp was 98 degrees but they came in 20 minutes. The driver complained about no air the whole time!

Too bad they won't come to Garden City, about 3 miles away from their office.

Overall
Ridiculous! DO NOT USE!

The driver made me come outside at 2:30 am to hand my husband the debit card wouldn't let him out of cab to come get card from me then they don't take debit cards even though vending machines and even cell phones can except credit card these days so he drive him to the ATM and once he got his money left him there to walk to seven blocks home! Then I called the dispatcher to report the totally unacceptable behavior of the driver she was completley rude unprofessional and I got hung up on several times without ever getting the info I requested! I will be reporting them to the better buisness bureau! Lorraine Cab company is a disgrace to honest hard working buisnesses!

Overall
Ridiculous! DO NOT USE!

The driver made me come outside at 2:30 am in my pajamas freezing to hand my husband the debit card wouldn't let him out to come get it from me and then they don't take debit cards so he drove him to the ATM and left him there to walk home 7 blocks at 3:00 am! Then when I called to report the totally unacceptable behavior of the driver the dispatcher was completly rude unprofessional and uncooperative! I for one will be reporting them to the better buisness bureau!

08/16/2012

Overall
HORRIBLE! UNPROFESSIONAL!!!

Do not use!! I set up a 4:45 am pickup for an airport transfer. When no one showed up I called and the rude woman on the phone said none of her drivers were answering the call. She said she didn't have a solution to the problem. Had to call another company

03/13/2012

Provided by Citysearch - 
Overall
SOMETIME YOU HAVE TO WAIT

What I don't understand when people write there review they never start with the truth.YOU WILL WAIT EVERY WHERE YOU GO> IT NEXT WERE EVER YOU GO.When you stand in line to get free things you wait, you got to the airport to board the plane you wait.All I am saying is sometime you have to wait and it is not always the person who answer the phone who is at fault, some time you have to wait

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Lorraine Cab Co

15100 W Warren AveDearbornMI 48126

(313) 582-6900

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