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Dior Bridal Salon

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Business Details

46

years

in Business

Hours:

Regular Hours

Extra Phones:

Fax Number: (313) 562-3860

Brands:
Maggie Sottero
Payment method:
all major credit cards, amex, master card, visa
Neighborhoods:
Morley, Dearborn
Categories:
Bridal Shops, Clothing Alterations, Women's Clothing, Wedding Supplies & Services

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Reviews

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04/27/2015

Wish I could give zero stars. Went in this past weekend with one of my bridesmaids looking for dresses and we were there for approx 30 min before someone asked if we needed assistance; mind you the lady answered the phone on the wall and walked right past us when we first walked in w/o a hello or anything. RUDE RUDE RUDE. Good thing there are several other bridal shops. Would not spend a penny in this store.

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07/22/2013

HORRIBLE CUSTOMER SERVICE! I ordered my mother of the bride dress through Dior Bridal. I had to have 3 fittings because they couldn't get the bodice of the dress correct. Each visit I showed them it was still too big and they assured me EACH time that once it was steamed it would fit better. I picked it up 3 days before my daughters wedding and it was all packed up and ready to go when we got there, so I didn't tr... view more

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05/06/2013

What a TERRIBLE experience. I was the matron-of-honor in my sister’s wedding. The bride got her dress, dresses for all eight bridesmaids, and a flower girl dress at Dior. Everyone was pressured to order a dress in a larger size than they wore and then pay for alterations. Fine. But because the bride was pressured to do that her dress needed to be taken in at the waist. To everyone’s shock and horror her dress s... view more

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08/25/2012
Brides Beware!!!! Do NOT order...

Brides Beware!!!! Do NOT order anything from this store, they will bend over backwards for you UNTIL you pay for your dress and THEN they don't care about you at all!!!! I ordered my bridal dress from them and they told me the designer could make it a sweetheart neckline but it came in and the dress had a completely different bodice! As a bride this is horrifying. They told me there was nothing they could do and ende... view more

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11/04/2011
I bought a dress here in May. ...

I bought a dress here in May. When I purchased the dress they were very nice. When I got a call in Oct that my dress way in I was excited. I waited 2 weeks to pick it up after the call. When I came to pick it up, I waited 5 mins and no one came out to the desk. I tried it on and there were beads hanging off it by strings, the bodice was bent, and it was way too long. The consultant brushed all this off saying, "... view more

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10/29/2010
Appalling Service

I had not heard the greatest things about Dior Bridal Salon, but I was willing to give them a chance, because their dresses are absolutely gorgeous. Well, I walked in and another bridal party was on their way out. The store was then completely deserted. However, not a single sales representative walked up to me and my bridesmaid to offer their assistance. Not even a hello! I thought that strange, so I took it up... view more

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09/18/2010
great store, great service.

Online I had read not so many great things about Dior, but I also heard the opposite. So I was confused if I should go there or not. After looking around and not finding "the dress" I decided to make an appointment. I went there on a Saturday, and they were really busy. I thought about what I had read and was kind of hesitant, but when I walked in, the staff greeted me with a warm smile. The lady was very h... view more

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08/24/2010
Horrible Experience

I wouldn't recommend this store to anyone. Not only did I have a problem ordering/altering my bridesmaid dress, everyone in the wedding party (including the bride) had problems. Not only were the employees rude and unhelpful, they were extremely unprofessional.

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07/28/2009
Good dresses, bad service

I had read a lot of negative reviews online regarding Dior service but after shopping around unsuccessfully for a wedding dress, I came in for an appointment. I described what I was looking for in a dress and my salesperson pulled 1 dress. I tried it on, liked it, and decided to buy it in less than 5 minutes. Despite a close to perfect fit of the floor sample, they recommended ordering the next bigger size. I tho... view more

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03/20/2009
Horrible Customer Service

The first time I went to Dior, I purchased an evening gown. My first impression was that the staff was rude and gave short answers. However, I wanted that particular dress so I purchased it from there. My second experience w/ Dior was recently. I am looking for a wedding dress, and they carry the designer that I prefer. So, I tried Dior again. This time the arrogance and poor attitude from the entire staff was ... view more

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Dior Bridal Salon

22680 Newman StDearbornMI 48124

(313) 562-3770

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Dior Bridal Salon

22680 Newman StDearbornMI 48124

(313) 562-3770

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