Unfortunately I was in a pretty bad accident. I didn't really know where to take my car, but someone I know suggested Demmer. I was really happy to find out that they were one of the repair places my insurance deals directly with. I dealt with Jose. He was really nice, and made sure he noted everything I was concerned about. He let me know that they could get started right away, but because there was alot of damage it would take about a week. It was awesome they could get me in right away, but my heart dropped because I didn't have any other car or ride and I needed to be able to get to work. My friend said they had loaners, but Jose said they were all out. Before I even said anything he asked one of the ladies in the office to call Enterprise for a rental car. Again, heart hit stomach. I can't afford the extra charge to get the rental car coverage on my insurance and I sure as heck couldn't afford a rental car, but what was I going to do? I needed my car fixed and I couldn't drive it in that condition (seriously it was taken the the shop with a tow truck). I think the lady who called the rental car company noticed the look of dread on my face and told me not to worry. She said they were going to take care of it. I totally didn't expect them to pay for my rental car, but they did! Every time I called (yeah, I'm that customer) the ladies in the office were always friendly. I got a call the day before my car was scheduled to be done to let me know that they finished ahead of time, and I could come pick my baby up. My car looked great! I couldn't believe it! I felt a little guilty because they cleaned it inside and out and I'm kind of a pig in my car. Sorry car wash guy! I was so pleased with my experience. They took great care of me and my car. Though I hope I never have to use them again, if I ever need a body shop again I will be taking my car to Demmer.
This collision and mechanic shop is awesome,they are very honest and great customer service,they gave me a loaner and my truck was finished when missed and detailed great condition,couldnt even tell it was hit,and they are very resnable on prices. I highly recommend this place