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Rosenau Powersports

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Business Details

16

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
We're proud to be one of the largest powersports stores in the area with the buying power to save you money on everything you purchase. But great deals are only part of the Rosenau story. We know the area, we know our products and we know how to deliver what you want. No hassles, no pressures, just a great buying experience in a big, beautiful store. After more than 38 years in business, we know as much about power shopping as we do about powersports.
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Brands:
Yamaha Motor
Payment method:
all major credit cards, amex, master card, visa
Neighborhood:
Dearborn Heights
Categories:
Snowmobiles, Boat Dealers, Motorcycle Dealers
Other Information:

Parking: Lot

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Reviews

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09/11/2016

Overall
Expertise
Professionalism
Selection

I went here for a 2 year old new hayabusa the color I wanted listed online for 3000 less then a 2016 model. When I went in the first time I walked around 45 min and was ignored. Went online and asked for online quote and did get a call back and wad told to come in. I did go back and the salesman Josh had me fill out credit app and left me sitting 2 hours till he said the bank was closed and never discussed price or anything but did do 3 hard pulls on my credit. Spent next week not getting calls returned. Finally went in and got approved thru secondary financing and at my fault didn't realize they charged me 1000 over what the bike wad listed for. A month later I call asking for my papers for the plate I transferred since they hadn't only to find out I had been riding on the wrong plate because they ordered a new plate instead of transferring mine. When I brought this up they looked at me like I was stupid and blamed the sec of state. HORRIBLE dealership,salesman and customer service

05/29/2014

Overall
Do not go here

I took my 2014 raptor 700r se here for the 1st service and I wish I hadn't. I picked my raptor up & noticed the rear grab bar was bent & scraped like it had been 12 o'clocked, & it was not that way when I dropped it off. I also noticed my dog tag with my name on it was missing from my key. When I called & questioned the ppl @ the manager he was very argumentative & said he's not replacing anything. Also tried to argue with me about my friend who supposedly had hit a car in the lot when we dropped our 3 ATVs off for there 1st service. I was confused because he never said anything to him about it and still hasn't & there still not finished with his atv 3 weeks later but he wanted to argue with me about it..... None of us will be going here again because they are terrible. If u don't want your expensive toys joy rode don't come here.

05/13/2014

Overall

Just went today (5-13-14) to buy a motorcycle jacket. It was posted everywhere that it was 15% off all jackets in the store. When I brought jacket up to counter, he (ginger looking guy), said that it has to have a special tag for the 15% off. Even though I should of got 15% off automatically, I did my research before I walked in store and I knew I can get it delivered to my house for $30 cheaper. What a waste of time. Your better off ordering online then going here.

08/02/2011

Provided by Citysearch - 
Overall
thank you so much! =)

""Awesome powersports dealership....these guys know what they are doing......full of current year product, great parts and accessory department, and the best technicians....
This place has been GREAT to me!!!!""

06/07/2011

Provided by Citysearch - 
Overall
Still GREAT!!!!

""I've been coming here for a long time. A long time ago, the store seemed bigger and better stocked and run compared to now. Still, they've got a good selection of bikes on the floor at all time, and the salespeople aren't too pushy.

Their accessories department has a pretty good selection, too, and they can order pretty much anything you'd want if your bike isn't popular enough to warrant a lot of on-the-floor goodies. And if you order, you can trust that your stuff will actually arrive.

Their good helmet selection is a bonus, too, and they have enough leather to make any PETAphile very uncomfortable. Moo.""

05/20/2011

Provided by Citysearch - 
Overall
Thank you

The staff knows there stuff and can help you answer any question you might have. They work together as a team and it was very comfortable in the store. Thank you

05/12/2011

Provided by Citysearch - 
Overall
Very helpful

Everyone involved in the process of my purchase of a Can-Am Spyder was very helpful. The only complaint I have is that after taking it for a test spin around the neighborhood after delivery, I ran out of gas, luckily just as I got back to my house.

04/05/2011

Provided by Citysearch - 
Overall
5 diamond service department

Rosenau has a 5 diamond service department and the Service Manager is a dyno master!!! Never a worry or problem with my 08 R6 when I take it to Greg and company. ALWAYS professional and ALWAYS done right! Very, very satisfied!!

03/24/2011

Provided by Citysearch - 
Overall
I will never shop or get serviced anywhere else

I brought my new Honda Rebel in for service because the brake light was stuck on. Nick was friendly and professional in getting me right in for a diagnostic. Greg, the Service Manager, was also very friendly and got involved in the repair on my behalf. Literally withing 28 mins. my cycle was fixed and I was back on the road! Thank you! I will never shop or get serviced anywhere else

03/22/2011

Provided by Citysearch - 
Overall
Remaining loyal customer.

I just wanted to comment on how Greg Brendal did his best to keep this un-satisfied customer satisfied. He knew the problems I had with my new re-built motor that the manufacturer wouldn't stand behind would lose a customer. SO, he did the repairs, free of charge, the way it should have been. No thanks to the manufacturer but HUGE thanks to Greg. He does care about his customers. And I was ready to never be a Rosenau customer again. He regained my trust. I just hope and pray when I get my ski back, there are no more problems with the cylinders/pistions/pins. Thanks Rosenau, for not making me an enemy, but yet a remaining loyal customer.

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Rosenau Powersports

24732 Ford RdDearborn HeightsMI 48127

(313) 278-5000

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Rosenau Powersports

24732 Ford RdDearborn HeightsMI 48127

(313) 278-5000

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