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Business Details

24

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (313) 563-8328

Fax Number: (313) 563-8328

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Payment method:
mastercard, all major credit cards, amex, discover, visa
Location:
Tel-Ford Shopping Ctr
Neighborhood:
Dearborn Heights
Categories:
Pet Food, Pet Stores, Dog & Cat Furnishings & Supplies
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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01/01/2015

Overall

I need their phone number and stumbled across these negative reviews. I have been going here for YEARS!!! All employees are very friendly and courteous. The manager is more like a friend. Always available for questions and assistance if I have any special needs.

11/07/2013

Overall

The owner is very intelligent, friendly, helpful and insightful with me and my family and the staff have always been knowledgable, helpful and extremely friendly. We have long conversations about our pets and share tips and experiences. Great place to shop and the best prices around on all his quality products. Maybe it's you.

02/18/2013

Overall

This Pet Store has the worst owner/manager and employees. He's grumpy, not at all pleasant, and not at all polite or welcoming to customers. The employees act like they're being put out when they have to help you or answer a questions. How this store gets any business is beyond me. What ever happened to welcoming your customers and be proactive in assisting them with their purchases.



The employees of this store need to take a class on CUSTOMER SERVICE, maybe several classes on CUSTOMER SERVICE!!



I would NEVER recommend this pet store to anyone let alone my friends.

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Pet Needs Etc

5664 N Telegraph RdDearborn HeightsMI 48127

(313) 563-8531

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