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Artesian Pools

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Business Details

40

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

Services/Products:
  • Renovations
  • Restorations
Brands:
Community
Payment method:
all major credit cards, amex, diners club, master card, visa, no credit cards
Categories:
Swimming Pool Dealers, Swimming Pool Repair & Service, Spas & Hot Tubs, Swimming Pool Equipment & Supplies, Swimming Pool Construction, Swimming Pool Covers & Enclosures, Sauna Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers, Swimming Pool Designing & Consulting, Building Specialties
Other Information:

Parking: Lot

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Reviews

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Posted: 6/15/2015

Overall

We had a pool built July 2014 and My husband had to supervise the job every step of the way. Artisian Pool claimed to do all their own work but every step of the way is a different subcontractor. The "supervisor Jason" was never around to supervise just collect money. Our pool too has cracks around it but the stupidest thing is is they did not install a overfill drain so that when it rains the over fill will not drain out. We were told the water can not go above the plastic band that runs at the top of the tile so we have to be home to physically monitor the level of the water & pump out when it gets too high. Planning an upcoming vacation my husband called Jason several times for him to give us an estimate to install the overfill drain. Never calls back. He calls the owner Brian & talks to him, still nothing happens. We end up calling another pool company to come & give an estimate. TERRIBLE customer service & experience - don't use them!

Helpful?Flag
Updated: 3/23/2015
Overall

Unfortunately, all that you read on the Yelp website about Artesian is not true. They are NOT trustworthy and I can guarantee you that trust is not their top concern. Their top concern is getting their money and keeping their money. Within seven months of our pool being finished, we started seeing cracks developing on the pool deck. One of them runs almost from one end of the pool deck to the other. There are cracks all around the pool and cracks running from just about every spacer on the pool deck to the top of the tile of the pool. As soon as we saw the cracks starting, we contacted the company and the secretary, Jill, said they would take care of it as soon as the busy season was over. We contacted them again, in October, and Jason came out and said they did not cover cracks in the pool. Yet, when we initially bought the pool, they said they guaranteed all of their work. NOT!!! I would NOT recommend that you use this company. We had a pool put in at another location, approximately two blocks away, from a different company which is no longer in business, and we never saw a crack in 15 years!!! So, don't believe the experience and dependability part either because they didn't have the experience to put our pool deck in properly, and they are NOT dependable. Nowhere in our contract does it say they do not cover cracks. Brian, you lied to us and we are very upset about having an ugly pool deck after less than a year. Shame on you!!

South Daytona, FL

Helpful?(1)Flag
iluvwhitewater

Posted: 9/5/2009

Provided by Citysearch - 
Overall
What they proposed and what I got

Artesian told me they would take care of everything. All I needed to do was write the check and my pool would be finished in 5 1/2 to 6 weeks. 3 weeks into constuction, my pool was put on hold for 3 weeks due to they did not get permission from my homeowners association to put the pool in. My yard and my neighbors yard have been a muddy mess due to all the rain. If I had to do it all over again I would use another company.

Helpful?Flag
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Artesian Pools

762 S Nova RdDaytona BeachFL 32114

(386) 333-6299

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Artesian Pools

762 S Nova RdDaytona BeachFL 32114

(386) 333-6299

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