after much haggling we arrived at a negotiated ney payment of 6685 when presented with the [urchase ordre it was 8000 plus w2hen questioned we were told that was dealer preparatio 2000 plu taxes etc we walked out furious at what we perceived as atrocious deceptio. as we app-rroached our ford explorer they knocked on their window and gave us a tnumbs up on tne bet 6685 ststing a retail price of 24000 wegot home and unfortunately saw an add for an escape at 25000 marked down to 17999.it leaves me with a sour feeling that this was never presented to us abd ifeel we paid too much for our car.rubin was very helpful in finalyzing our exchange of cars else rating would be worse I would hope an additional discount would be given to us
We left home at 5:30am to go on a short vacation. By 8:15am we were being towed by a AAA truck to Hendrick Honda. The driver assured us it was a superior dealer. To our dismay we determined that our transmission had gone out. By the end of the day our salesman, Ken Strachhan and the finance professional, George Case had us in a beautiful 2014 Honda CRV. We felt like we were a long time friend of the Service Advisor, Darlene Chilelli. She was treating us like we were repeat customers even though we arrived unplanned and unexpected. I would wholeheartedly recommend Hendrick Honda to anyone looking for a professional staff supporting a worthy product.
My husband had a particular type of Ford pickup truck he wanted. We pulled onto the lot and was just browsing. Now I am a impatient type of person when it comes to this. The Salesman Named Champ approached us and asked what type we were looking for. He was GREAT!!!! Very knowledgeable of the inventory. Took us to the exact pickup. He was not pushy and he did not pressure us into a test drive. We ended up buying the truck then and there. The buying process literally took less than an hour. This was by far the best experience we have had buying a vehicle. CHAMP you have our future business. I would recommend everyone. Ask for Champ.