I am a regular at Enterprise Airport branch. I always have received a great service until this last one when I was given a car which was not cleaned when it was returned. There was food debris and hair all over the seats and dashboard. When I rented the car, it was dark outside so I did not see it until the next morning. I did not have time to bring it back to the branch so I called and voiced concern. please make sure cars are cleaned up prior to rental.
I signed up online a few days before I needed the car. I had a choice of three cars when I got there. Everyone was pleasant and professional. I do wish however, that there was a receptionist available fo field phone calls. It's annoying for your associate to have to inerrupt your business to answer the phone. I needed a ride home when I dropped the car off, this was no problem.
WE HAVE BEEN RENTING ON A MONTHLY BASIS THROUGH ENTERPRISE AND WE LOVE IT. CHRIS AND BRANDI ARE GREAT. THEY ARE ALWAYS FRIENDLY AND ACCOMODATE US WHENEVER WE COME IN. WE USE TO DEAL WITH SIMON AND ALEX BUT THEY ARE NO LONGER AT THE MASON AVE STORE.