I am a regular at Enterprise Airport branch. I always have received a great service until this last one when I was given a car which was not cleaned when it was returned. There was food debris and hair all over the seats and dashboard. When I rented the car, it was dark outside so I did not see it until the next morning. I did not have time to bring it back to the branch so I called and voiced concern. please make sure cars are cleaned up prior to rental.
I signed up online a few days before I needed the car. I had a choice of three cars when I got there. Everyone was pleasant and professional. I do wish however, that there was a receptionist available fo field phone calls. It's annoying for your associate to have to inerrupt your business to answer the phone. I needed a ride home when I dropped the car off, this was no problem.
I will not rent from anyone else.Lonnie is awesome and very accommodating. He goes out of his way to make your rental experience pleasant. If you make a reservation, your car is clean and ready,when you get there. Kudos.