Normally, I am used to dealing with people who are inconveniently late. I am not used to a company calling me and telling me that they will show up to the house early. That is what you can most likely expect of Bruce from American Mold Experts. He arrived prior to the appointment and ready to educate me on the process behind identifying, evaluating and testing for mold. Obviously, I had identified the mold myself as that was the reason I called someone out to the house. However, I did not know the source, severity or method of remediation. Bruce made me well aware of all three by the time he left the house. What I ultimately ended up pleased with was his ability to convince me that there was no immediate health risk. This allowed me to comfortably realize that I was dealing with a reputable company and ultimately one that I am looking forward to doing business with. I was prepared for the worse, but was surprisingly relieved to know that I was dealing with someone who showed up to do their job with the no apparent incentive to communicate the odds for or against the evidence at hand. Stay tuned for my post remediation review.
I had a kitchen disaster with a pipe in the wall bursting and major flooding. The plumber recommended Dragon to do the clean up and I will be forever grateful to him. They were fast, efficient, knowledgeable and very friendly. Corinne was an absolute Godsend in helping me deal with the insurance company - I don't know what I would have done without her. I wouldn't hesitate to recommend Dragon. If you want the job done well and done right, call them.
I was overwhelmed by the water damage in our basement. A friend recommended you and you came right out away and went to work. I was impressed by your professionalism and your equipment. Not only did you work so hard cleaning up my basement, you reassured me that everything was going to be fine. I would recommend you to anyone with water problems.