Square One Salon & Spa

Fabulous. Total relaxation. Book a massage with Kay or Dorian!! They are both caring and wonderful people. Very therapeutic and a nice getaway.

DON'T use Square One's On-Line Booking Service. You are required to pre-pay and then if you cancel, they will not refund your money - even if you cancel following the parameters outlined. They basically STOLE $75 from me, and the only way I can get it back from them is to come in and use their services. Like I want to give business to a place that has already ripped me off...

I went to Square One for a pedicure. Gal was horrible. Kept talking to the guy next to her working. Didn't massage my feet at all, called manager, he called a guy who owned salon. Owner called me back, refused to listen to me, told me to never ever come back to the salon. Kicked me out after going there for 8 years or more. I cried, begged, but he refused to listen to me. Awful for customer!!

I wanted to provide insight into the Aveda Salon in Centerville, Ohio (Square One). I arrived to the location 15 minutes early (2:45pm) on 9/27/2012 for my appointment with Gena. I checked in with the reception desk. I was shown the waiting area and was told that she would be with me shortly. I waited ONE HOUR and decided to let the receptionist that I would be leaving as I was tired of waiting. I walked up to the desk. The girl said hello and asked my name. I told her and said I was leaving because I was tired of waiting. She looked in the computer and said I had been checked in, but Gena was not going to be in and did I want to reschedule? Seriously??????? I was shocked and said no. She said they tried to call me earlier, but did not leave a message (again..seriously..no message?) I can not pick up at work, so a message would have been the appropriate measure. I thought this would be a high end salon and would be treated well. VERY EXTREMELY DISAPPOINTED. I had made the appointment on Monday for a Thursday. They had left a message on Tuesday verifying the appointment. Why not leave a message to let me know that Gena decided not to go to work...why check me in and make me wait an hour (longer if I had not gone down to the desk I would imagine. Again....disappointment does not even cover the experience I had. To bad..you missed out on what could have been a long term customer not to mention the potential customers that I will share this experience with.

The horrible salon! Trimmed as barber.. manicure done too badly!

This place is great!! Very professional and trendy. They massaged my head when they washed my hair, it sounds strange but it felt so relaxing!!!

This is a very well run salon. I go to the Centerville salon. Clean, service is prompt & I always get complements on my hair. The one time I had a problem it was resolved to my satisfaction with no trouble