Initially they were awesome. The place is nice. VERY VERY POOR CUSTOMER SERVICE. I had my wedding reception there. They tack on additional charges for every little thing. I felt abused. I was talk to with very little respect and I felt powerless because once you make down payment your locked into the deal. Our bartender was the good although he drank MY LIQUOR. But MR.JOE was totally disrespectful and has no feelings. He can careless about customer service. It was all about a dollar to him. They charge to much for amenities, especially since you pay to rent the place. I mean down to paying for ICE. This place is not that lavish and its small. After I got done paying my life savings(lol) for poor customer service and regret I wish I had chose another location.