A home away from home. Isn’t that what we would all like to have? Well Shelly and Rich Kate have created it with My Favorite Muffin and Bagel Café. The husband and wife tandem of Shelly & Rich Kate purchased what Shelly refers to as “God’s Muffin Shop” in June of 2008. At this time, Shelly was operating a home cleaning business and Rich was working at Delphi. Rich had always wanted to own a restaurant, so when he got laid off, it just made sense to make the purchase. Shelly was against the idea at first. She wanted to move back to Wisconsin to be closer to family and didn’t think they had the money, but they decided to take the risk. Shelly’s first impression of the business was that it was homey and comfortable and had lots of potential. Once she decided to roll with it, she wanted to make it personal by using her OCD trait to the max. She cleaned for (2) weeks straight and still wasn’t satisfied. Since then, Shelly has put many systems in place to keep the café clean and efficient. Anyone that has eaten at My Favorite Muffin has more than likely noticed that even the coffee pots shine! The most personal part of My Favorite Muffin for Shelly is knowing everyone’s name. She keeps a book behind the counter with descriptions and reminders of different people’s names and who they come in with. She even writes little ditties to help remember patron’s names. Once she knows their name, she then tries to remember what everyone orders. Customers quickly become friends at the café. If you can’t tell by now, Shelly LOVES people. She is the face of the café, while Rich handles all things in the background such as ordering, interviewing, and accounting. You name it. He does it. The “Muffin” team of employees is like family, and they reflect Shelly 100%. They even show hints of catching her OCD. All duties are shared by every member of the team. My Favorite Muffin has the largest selection of coffee in the area. Light roast is everyone’s favorite, but they also have flavored coffees along with lattes, ice coffees and cappuccino. Their best kept secret is their soups, salads and sandwiches. Customers love the cinnamon crumb muffins, but sales are actually equal between muffins and bagels. Some of their specials are: Mondays - Jumbo Muffins are ½ off @ $1.19, and Thursdays -1 dozen Bagels are ½ off @ $5.99. If you’re just looking for a pick me up or a word of encouragement, Shelly has placed a corkboard in each restroom with index cards pinned to them. On them, you’ll find encouraging quotes and pieces of scripture for customers to take with them. When Shelly refers to her café as “God’s Muffin Shop,” I don’t think she realizes how much her café really resembles what He intends for us here on earth as far as Muffin Shops go. Drop by and enjoy a little piece of heaven, and make sure to tell her that Greg Fay sent ya;)
As a independent restaurant business person, something about this just doesn't seem right. I mean granted they should have fixed your pancakes till you were happy with them, but you were already so aggravated would you have ever been happy with them? As for the standing outside telling people, I would love to know in which manner you were doing so. Because you were disrupting business and potentially scaring customers that were going to stay. And to expect a dinning out experience to cost anything near actual cost rather than profit is ridiculous. I would think by now you would have realized you definitely can make eggs and toast for cheaper at home and probably about 10 times over. *Not an actual rating. Have only been to OPH a couple times but always pleased.
I LOVE First Watch! It doesn't matter what you get. I've had everything from the fresh fruit crepes to the beefeater sandwich and it's all fantastic. Their kale power juices are surprisingly good too. Don't forget the pancakes as big as your head! Wonderful food and a friendly atmosphere make for an excellent place to enjoy brunch.