I have dealt with Evan's Motorworks twice within the last year and have been more than pleased with their professional and friendly way of doing business. Whether it's a person working at the front door or a technician walking by, you will receive a smile and a friendly hello. My BMW that I had purchased at another used car dealer of "national" scale had not been fixed properly at "their" other service center. In all honesty, I had received bad customer service, a faulty repairs, and dishonest communication at this other dealer. I had received an oil change at Evan's months prior and had great service. I knew that that was where I would need to go to get this unfixed problem addressed. Scott, one of the serves advisors, listened to my concerns, took my typed up list explaining the problem, provided me a loaner and honored that I did not want to deal with the other establishment any longer. The "unnamed" other dealership had my car for a week and was unable to fix the right problem. Within hours of my appointment with Evan's Motorworks I received a call that the problem had been identified. They had fixed the issue and Scott communicated the bad experience I had to the warranty group I had coverage with and had them cover the cost without another deductible on my end! Evan's Motorworks was able to take an existing problem with another business and turn it into a fantastic experience at theirs! I will be purchasing my next vehicle from them and wish I had initially. They treated me like I bought my car at their dealership, even though I had not. Topnotch Service!
Serving the Dayton Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
2356 Heller DrBeavercreek, OH 45434
From Business: As a family owned company with a rich history of over 65 years, Germain is committed to continual growth. Germain strives to stay on the cutting edge of technology …
My initial contact was with Matt Karns, Internet Sales Manager. He was very responsive and helpful online. Upon arrival, he referred me to Mike Holbrook, Sales Consultant. He was very patient and understanding. During our time at the pre-owned store, my companion and I were repeatedly offered water and/or soft drinks while we were waiting for document preparation and vehicle preparation. As I was preparing to get into the pre-owned Lexus i bought and it drive away, I noticed that even though my companion had the radio on, the power antenna was not up more than an inch or two. The dealership owner, John Higgins, was standing right there and acknowledged that the antenna drive ribbon was broken. He had me follow him to the new car sales/service location, where he instructed the staff to replace the broken part immediately. While my companion and I waited, we were again asked a few times if we needed anything or wanted beverages. When my companion joked that he wanted a rum and coke, we were given helpful driving directions to a good nearby eatery and tavern that would be on our way home (a four hour drive). At both locations, everybody with whom we had contact was professional and courteous. I saw none of behavior that seems commonplace at auto sales facilities -- men standing around, right outside the door, smoking cigarettes. The facilities at both Lexus of Dayton locations were top notch -- to the extent that I regret residing too far away to make L.O.D. my primary place for maintenance.
When looking for a new car the VW Beetle sparked our interest. As we were driving into white Allen Euro my husband asked me, "are you sure we are in the right place?" The high end European profit nance vehicles were screaming $$$ as we pulled in. We took a chance and were very glad we did. Randy was very accomodating! Took the time to answer every question I had and to show us different models. The next day we purchased our Beetle. Financing was easy, price was 4000 less then the other dealers we checked. Randy even took the time to go over everything on the car and hooked my phone to Bluetooth before leaving. This dealership is what car dealers should be. The cater to the customer and Randy was a great find. Highly recommend! For a great buying experience visit Randy at White Allen Euro!