I am sorry to read the story from the one customer who gave this business only 1 star. I notice that all the other reviewers, including myself, have given the business 5 stars, so I believe, and hope, that the experience of the 1-star reviewer is highly anomalous. One thing which honesty compels me to point out, however, is that Ken asked me, if I was satisfied, to post a review on this website. I would not, otherwise, have heard of this website. Thus the positive reviews might not be from a random sample of Ken's customers. In any event, I was most pleased with this company's service, pleased enough to make the effort to create an account on this website, and to compose a positive review. I am especially pleased when I contrast this company with another one with whom I had been doing business earlier, the Checker/Liberty company, which deserves a most negative review. I called Checker/Liberty from Fairborn OH on Friday mid-morning, January 27, and told them I needed a cab. They said they would send one as soon as one was available. I waited 2 hours and 25 minutes. When, after that time, I called them back (or, more precisely, someone else called them on my behalf), they said that they still had no one who could go to Fairborn and pick me up. In contrast, when Clean Cab was called after the Checker/Liberty request was canceled in disgust, Clean Cab came to Fairborn within minutes, even though they are not located in Fairborn, it is, from their point of view, and outlying suburb, and they took me swiftly and efficiently to where I had to go. I used them the one subsequent time I needed them, which was to take me from my hotel to the bus terminal in Dayton, and not only was the cab on time, but also the cab tried valliantly to take me to my destination by the shortest possible route. If I ever return to the Dayton area, and do not rent a car, this is the cab company with which I will want to do business, unquestionably.
Clean Cab Dayton, Ohio October 1, 2012 Dear Sirs, I would like to let you know about the excellent service that your cab driver Amy Youngerman of Dayton, Ohio provided. On Sunday afternoon, September 23rd, Amy picked up my father-in-law and son at the Comfort Suites hotel for their trip home to the Dallas area. This was my fourteen year old son's first airplane trip and special treat to see the National Museum of the United States Air Force. My camera, with which he took many pictures at the museum, slipped out of his pocket and was left in Amy's cab. The pictures were far more valuable to our son than the camera. Amy took the extra time to go back to the hotel and inquire of it's owner because there was no identification on the camera. Through several phone calls, she was able to reach us. Amy mailed the camera with her own money and we received it in less than a week. Amy showed great kindness, honesty, and has gone above and beyond to serve her customers. Wow! We will certainly encourage friends and family to use Clean Cab if they are ever in the Dayton, Ohio area and anywhere else that your company operates. Sincerely, Julie Erickstad Murphy, TX
I came to Dayton from Phoenix, AZ to take a consulting job. I flew in with what little I could fit into 2 suitcases. I had been depending on a co-worker to take me to and from work. This worked out well while he lived near me, but this weekend he moved to the other side of town so I've had to make some adjustments. When I had errands that required my attention Saturday, I checked out all the reviews for taxi/car services. I then selected Quick Stop. I really appreciated I got an acutal price before starting the trip...no letting the meter click up and up in traffic jams, wondering if you had enough to pay the bill and at what point you were going to have to get out and walk! When I had a stop to make, for a reasonable fee, Michelle was very accomodating. Having no friends or relatives in the area, it was also very pleasant having someone so funny to chat with between stops. Michelle is great. She also took me to work this morning and picked me from work this evening. As always, she was there right on time. I would highly recommend Quick Stop for your transportation needs.