Us Adventure Rv
5120 N Brady St, Davenport, IA 52806
Fax Number: (563) 468-5191
TollFree: (877) 768-4678
US Adventure Recreational Vehicle
Wheelchair Accessible: Yes
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07/18/2011Provided by Citysearch -
I was very disappointed in the rv I rented and the customer service I received. The rv I was given when I rented from US Adventure was not the quality I was led to believe I would be receiving. I was also asked to pay for damage that I did not cause. I wish I would have read another review on US Adventure that describes almost exactly what happened to me. When I dropped off the rv at the agreed upon time, there was no one there to receive it. When I called the next day to tell them where the keys where, they confirmed that the rv was still in the parking lot and they were going to return my deposit. It wasn't for 2 weeks before I was able to talk with someone. They informed me that I had done $1006 worth of damage. Surprisingly my deposit was $1000. This also was the amount they attempted to charge another reviewer.
03/25/2011Provided by Citysearch -
When you check out the RV for renting, you'll notice minor ripped fabric, chipped paint, cracked fiberglass and lots of little things you'd expect in a rental. You think, 'no big deal, it all works fine'.
Even though they tell you 'careful checkout and easy checkin' -- When you bring the RV back after your rental, they'll find something new and will either bill your insurance or keep your $1000 deposit. Just know that going in. It's going to cost you $1000 more than you think.
Once they have the repair money, will they actually repair the RV? No.. I should have known that when I saw all the little problems before I left that weren't fixed.
So, I made a mistake and didn't realize what that meant but now least you won't be surprised.