This is the worst restaurant to dine at in the Quad City area! I ordered an unbreaded pork chop sandwich and my son a childs burger. While waiting for our food we witnessed not one but two waitresses plucking french fries off plates they were about to serve. The one waitress was actually still chewing as she served the plate to the customer .After the food arrived at the table I cut my sandwich in half, only to reveal a RAW inside of a pork chop. Not only was it unbreaded it was uncooked! I notified the waitress, she was anything but pleasant about the situation.(SUSAN) Never once an,"I'm sorry." Just took the receipt, changed it, came back and threw it on the table with enough force for it to actually fall on the floor. She was going to charge me for the salad portion of the "basket" I ordered. How rediculious I thought. I then pointed out to her- it was a basket, so to take the salad off. It wasn't ordered seperate, it was part of the basket. Same reaction AGAIN! Then returning it with a higher price than before, claiming she forgot something. Then I approached a man claiming he was one of the owners, he also was not at all apologetic-never once! He actually made me pay for my sons meal, and get this-even my drink. I have never seen such POOR customer service in all my life. My grandmother would take me here as a child, it was good back then (15 yrs or so ago) but it definately has taken a fall for the worst, and the food is cooked horribly! Maybe it's time for the Riefes to retire!!!!