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Tree Masters of Danbury

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OPEN NOW
Today: Open 24 Hours
Years in Business icon
25 Years
in Business
BBB Rating icon
Accredited
Business
(203) 792-1360CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3 Westwood DrDanbury, CT 06811Write a ReviewWrite Review

More Info

General Info
We are a full-service professional tree care company with over 30 years of experience. We offer tree removal, tree trimming, and 24 hour emergency service.We currently service the following Counties:Fairfield County, ConnecticutLitchfield County, ConnecticutWestchester County, New York
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Pruning & Trimming
Payment method
visa, mastercard
Category

Reviews

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CP
Constance P.

07/10/2018

Overall

They were cutting down a tree in my neighbor's yard, dropped it into my vegetable garden. Good thin
g I wasn't watering!!! When I had the nerve to get upset, Serge swore at me and called me a nasty name. (At no time was I uncivil to him or his crew.) Don't hire this person if you don't want to get hurt, be insulted, or have your property damaged!!

TH
Tim H.

10/03/2016

Overall
Expertise
Professionalism
Promptness

Serge cut down a large tree and dropped off seasoned firewood. He had an attitude the entire time, he did a sloppy job, and cut up the wood in larger chunks than we had agreed on. A few weeks ago I started (trying) to burn the (seasoned) firewood he sold me and it was horrible, wouldn't burn at all. I've tried to contact Serge several times and received no calls back

CM
Colin M.

05/15/2014

Overall

Bait & Switch - after negotiating a rate to take a tree down to include grinding the stump (paying up front in cash), Serge never showed back up to grind the stump. Upon calling, he said he would take care of it but never has (going on 2 years now). Horrendous customer service, with a huge attitude. I used to recommend him to my friends and neighbors - no more. Angies List and the Better Business Bureau next on my list...

WK
William K.

08/16/2011

Overall
Do not buy firewood from Serge...

Do not buy firewood from Serge Isabelle, dba Tree Masters of Danbury. I purchased 2 cords, he delivered 1 1/2 cords of green wood. When stacked and found to be short by 1/2 cord, I called and He made no-show appointments to check my stack. When he finally came, he attempted intimidation, told me my stack had more than one cord in it so that it only appeared I was 1/2 cord short, he walked back to the truck saying, "I will not deal with you, I do not like your attitude." He drove away and I am out 1/2 cord. He refused to give a sales invoice and he did not want a check that stated the nature of the services rendered. He does not want a paper trail on his sales activity and of course his income. He was hostile and arrogant from the moment I met him.

claimed iconBusiness Response10/18/2011

He forgot to mention that he left a half cord in the driveway the Mr Kennedy said couldn't be stacked because it wasn't straight enough! After I measured his stacked wood and found it was longer and wider than a cord and told him he told me I was nickel and dining and started cursing. After he polished off his box of donuts he went back to his computer and contacted weights and measures, since then he received his 1/2 cord.

This listing has been claimed by a business representative.

Details

Phone: (203) 792-1360

Address: 3 Westwood Dr, Danbury, CT 06811

Website: http://treemasters.net

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