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Best Buy

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Business Details

Hours:

Regular Hours

General Info:
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Danbury, Conn.
Extra Phones:

1-888-BEST BUY: (888) 237-8289

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Brands:
Klipsch, apple, at&t, electronics, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method:
all major credit cards, master card, visa
AKA:

Best Buy Danbury

Categories:
Major Appliances, Consumer Electronics, Computer & Equipment Dealers, Television & Radio Stores, Cellular Telephone Equipment & Supplies, Automobile Radios & Stereo Systems, Computer Printers & Supplies, Office Equipment & Supplies, Home Theater Systems
Other Information:

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

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04/04/2008

Overall
no respect for customers time

I bought a washer , dryer and dishwasher from Best Buy. Since the dishwasher was an open box and was missing the insulation, I was told that the insulation had been ordered and the installer would bring it with him when we scheduled the installation appointment. I took the agreed upon date off for the installation, even calling the installer- who was a local contractor and Best Buy just to make sure everything needed was in hand before taking a day off from work. I was assured by an employee at Best Buy that the installer had everything he needed and could only reach an answering machine with the contractor.



Lo and behold, the installer shows up and is quite surprised to find the dishwasher doesn't have insulation ...and neither does he! A subsequent call to Best Buy netted the responses. I don't know why he doesn't have it.....and I'm sorry the manager is really busy and can't talk to you right now. Great customer service and now I'll have to take another day off on the chance that someone will actually do what they're paid to do and followup. Maybe Lowe's across the parking lot can get my subsequent appliance purchases right.

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Best Buy

2 International DrDanburyCT 06810

(203) 798-9699

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