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Koi Palace Restaurant

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Business Details

19

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (650) 992-9049

Fax Number: (650) 992-9049

Payment method:
amex, master card, visa, all major credit cards
Location:
Serramonte Plz
Neighborhood:
Serramonte
AKA:

Koi Palace (鯉魚門海鮮茶寮)

Categories:
Family Style Restaurants, Chinese Restaurants, Asian Restaurants, Seafood Restaurants, Take Out Restaurants, Caterers, Restaurants

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Koi Palace Restaurant

Reviews

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quandenise
01/13/2010
I can never turn down dim sum!

Amazing dim sum. More expensive than the norm, but so worth the price. When I go to Yank Sing, I tend to feel like I am overpaying but somehow when I come here, I never feel like I overpaid even though I know it costs more than the norm. \r \r Anyway when you come here, expect to get what you can get everywhere else, but made better. Expect to have dishes here from other Asian cultures like Taiwanese fried onio... view more

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11/30/2009
Best Dim Sum Period

I love coming to the Koi Palace for dim sum; it's my favorite place for dim sum in the Bay Area. Even though the wait and service is a bit horrendous at times, the quality of the dim sum is worth it. Fresh ingredients are nothing if you don't have the skilled chefs like they do at Koi. This place is great for dinner as well (dim sum is a morning/afternoon deal). During the night hours, it's a lot quieter and serv... view more

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ydtsai
04/23/2009
Very bad experience dining over there

We went to the restaurant with 4 adults and 1 toddler. I don't know where does the restaurant come up this rule: If you are over 5 people per table, you will be charged 15% tips(lunch) automatically. I am pretty sure ,it was not on the menu. and plus, our 5th people is just a 18months toddler.. We were forced to pay 15% tips with their so-call high-class service. I even talked to their manager about this.... view more

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EricLien
01/02/2009
Unfair Long Wait

If you have to get a number and wait, you are a 2nd class customer who would have to wait and wait. For a regular customer who passes tips first to the head waiter, you get seated ahead of those with numbers waiting. I know of some customers without numbers who would go to ""another waiting spot"" to get manager's attention to get prompt seating without a number being called. \r \r I don't know if this is the res... view more

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foodielover
06/13/2008
If you want to splurge, but you can do better!

The restaurant is huge and you definitely need reservations for dinner. The food is comprised of expensive and good if not high quality ingredients but is it reasonable to spend $388 for a banquet table that serves 10? I didn't feel the food was worth the price. Only 3 memorable items: the appetizer which consisted of shrimp on top of a eggplant square, battered & fried, shark fin/birdnest soup where you actually ... view more

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KoiPalaceSucks
02/17/2008
Needs a Hospitality Management 101 class BADLY!

The food is okay, definitely not worth the money... especially when they charge you $72 for buying the raw fish, then charge you an extra $18 to cook it. Who would buy just the fish alone and not have them cook it with vegetables or tofu?\r \r Furthermore, we got there right at 6:30PM for our reservation, and then find out that they had ""lost"" our reservation. Rather than trying to seat us with effort, they sai... view more

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seisei
11/03/2007
A Dreadful Experience..

We chose Koi Palace for ""hot-pot"" to celebrate our friend's bday, knowing that this place is supposed to be a high class restaurant among other chinese restaurants. Unfortunately, we were wrong. We were not warned about the food portions and the manager even blamed us for ordering too much. We ordered a half spicy-half regular soup base. The spicy portion was NOT spicy at all. On top of that, they just add water i... view more

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wonderingaround
09/23/2007
Extremely rude service

Six of us came to Koi on a weekend evening. The lady at the front desk asked us to wait for 45 minuets. After 90 minuets, we found the crowd in the waiting area have come and gong for multiple times but we were still waiting. The response from the waitress was "" what's the way it is. We don't know how long you need to wait."" Despite their cold face to us, we found the bright side of them when they talked to custom... view more

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osome1109
08/20/2007
DISORGANIZED and NOT RIGHT

I?d usually have a lot of patients when it comes to try out new restaurant. I was told the food ?dim sim? here is really good, so I?ve arranged for my family all to meet there on a Sunday. So we've got a number for 6 people at ~11:05am, and we've waited until 2pm and we weren?t even close to getting ours table, I?ve asked the hostess that approx. how long we?d still need to wait, she replied ?I don?t know?, so we've... view more

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Koi Palace Restaurant

365 Gellert BlvdDaly CityCA 94015

(650) 992-9000

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Koi Palace Restaurant

365 Gellert BlvdDaly CityCA 94015

(650) 992-9000

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