My husband and I were looking to purchase our first home but we went to lender after lender and seemed to be going nowhere. They were not helpful, would take days to respond to emails or phone calls and offered no help on where we needed to be with down payment or what debts we should pay down. I am thankful that I located Drew on Zillow because, without him, I am absolutely sure we'd still be looking for a home instead of living in one. He was always available to speak with me and, the very few times he wasn't, he called me back within 30 minutes. He walked us through every step of the process and explained exactly what needed to get done for us to get approved. I followed his steps and, when we found our perfect home, he was able to make sure that we closed in under 30 days. As I mentioned, we were first time home buyers and the whole process is a bit overwhelming. I felt completely at ease with Drew and the rest of the staff at Stone Lake Mortgage. I will be recommending them to anyone who mentions they are looking at buying a home.
I worked with Mr. Jones on a recent home purchase and he did an amazing job throughout the loan and closing process. He answered all of my calls and emails with the utmost professionalism. I have gone through the mortgage process a few times and did not expect the level of attention that Mr. Jones provided to me and my family. During previous loans I felt as if I were only a number but Mr. Jones was personable and willing to help during every step of the process. I recommend Mr. Jones and Jones Group Southwest Funding to anyone that wants to have a pleasant experience during the loan process.
I give them over 10 stars. I went in with idea of just looking at cars and 4 hrs later i drove off the lot so happy . Everyone was so nice always smiling and asking me if i needed a soda or water or a snack . The owner came over and shook my hand and asked how they were treating me . I highly recommend them and ill be going back for second car nexr year for my husband . Gayle Rudd