i recently got out of a long term contract with a local company. they rasied my rates and would never show up on time. There was nothing i could do to cancel the contract even with bad service. i have been with Sierra for 6 months now and they always show up on time and i only have to deal with one person. very easy, very simple and a great price!
I have done business with eRecycler since 2010 and only have great things to say about the reliable products and friendly staff. I too have had to return a few things throughout the years due to mis-handling of my packages by ups or fedex and eRecycler was very understanding and helpful each time. Very quick turnaround!!
I use eRecycler for my company's electronics recycling and I LOVE IT! Talk about a friendly group of people! HIGHLY RECOMMENDED.