pharmacy and customer service
Picking up prescriptions was a horrible experience! Waited over an hr in line, only to get the register to wait even longer! As they are asking me personal medical questions as they are ringing up customers while they are still asking me questions. What ever happened to confidentiality?! Then come to find out my prescription WAS NOT ready, this was two days after they told me it will be ready within two hrs! They did not once apologize for blurting my personal information or for not having my meds ready. I understand that they are extremely busy, but that is not an excuse to treat customers like they don't matter. People go to walgreens to great customer service but this bruton and buckner location does NOT provide that! (In addition to this horrible experience, I called a few days later to check on my refill- was on hold for 1hr and 46mins) think twice before using this pharmacy- would you really want to go through all this when your not feeling well to begin with?