The female owner was rude to me more than one occasion. She charged me for fixing a pair of boots that the store had done less than one week ago. I brought it back because after one wear, the sole had come off. I should have not been charged for this, but she argued with me and also told me I waited too long. On another occasion, she was rude to my husband. We will never go back. They also add on a a bunch of extra charges, so your bill will sky rocket fast!