Swiss Cleaners

Even 1 star is a lot for their lack of knowledge and responsibility cleaning expensive fabric. I gave them my $1,000 beautiful suede and fur vest for just cleaning off the dust at the bottom of the jacket (suede side) in Feb of this year and this is what I got from them- see the photos. They told me their team has 10 years of cleaning leather and suede experience but someone with even a basic knowledge or not in denial can see how this vest is ruined. After my first complaint that the vest is burned, changed color, texture and now looks like a $20 vest (I had to make many complaints for them to even take this seriously), the guy at the counter first tried to get rid of me by being super rude but when he saw I wasn't leaving, he brushed the fabric (of course with no change in appearance) and told me that would help the burned fabric. Yea you can remove the burned and change of texture with brushing fur!! After months of complaints and more than 100 emails exchanged with the owner they sent the vest to a who knows source and their letter says they don't even see change of appearance. Like are you kidding me. And this is after I spent almost $200 paying them for basically burning my vest. It's one thing to not refund me my money or at least the money I paid them to ruin the vest, it's another thing to not even admit the change in appearance and that's why I am leaving this review so people can see they have no clue (or are in denial because it is obvious to even the naked eye) how to handle quality fabric.

What an amazing and quick experience I had with Swiss Cleaners Green. Came in town for an interview and my only white dress shirt had a stain on it. Found this dry cleaners luckily and they took it right out. Spotless might I say and the staff was very friendly. Even got compliments during my interview about my shirt looking crisp and clean. Highly recommended!!