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Specialty Cleaners & Tailor

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Business Details

26

years

in Business

Hours:
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Payment method:
all major credit cards
Location:
Mockingbird Commons
Neighborhood:
Northeast Dallas
Category:
Dry Cleaners & Laundries
Other Information:

Bike Parking: Yes

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Reviews

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dbtLakewood

12/06/2010

Provided by Citysearch - 
Overall
Ruined Everything!

Worst nightmare. I would never refer anyone to come here. They are liars! First the ignorant lady promised my wedding dress would be cleaned in 3 months but it took her 6 months to clean my wedding dress. When I got it it was yellow and the stains were still there. To make the situation worse, my husbands shirts had holes in the arm pits from their strong chemicals. I am taking them to court. They are extremely rude!

DerekLakewood

09/08/2010

Provided by Citysearch - 
Overall
They'll ruin your clothes, then call you a liar

These are exactly the type of people who give all dry cleaners a reputation for shady businesses with terrible customer service. I brought in two pairs of pants and two shirts for dry cleaning. One pair of pants came back with TWO holes, one on the leg, and a tear next to the button near the zipper. The lady told me there was ""no way, swear to god"", which is so ludicrous it hurts. Through the power of deduction: 1) I put the pants on one day, no hole in crotch 2) take to Specialty Cleaners 3) put pants on, hole in crotch.

You think they might have stopped there, but no, they also screwed up a shirt. They broke a button (I understand this, it happens), but then tried to hide it by sewing another button back on, that was SO COMPLETELY DIFFERENT that it was almost funny. It is on the cuff, did they really not think I was going to notice it?

These things by themselves just make them a bad dry cleaner. The absolute refusal to own up to the mistakes and then to have the audacity to call me a liar! That makes them a bad cleaner and a slimy business owner.

Go to Sunshine Cleaners, the only respectable (very respectable!) cleaner I've found yet in Dallas.

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Specialty Cleaners & Tailor

6333 E Mockingbird Ln Ste 119BDallasTX 75214

(214) 827-8851

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Specialty Cleaners & Tailor

6333 E Mockingbird Ln Ste 119BDallasTX 75214

(214) 827-8851

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