07/02/2011Provided by Citysearch -
The last time I ate at Snuffer's I had a simple substitution request and the waitress instead of charging me a substitution charge, took the requested item off my plate, then charged me full price for the substitution.
When I asked about it she said she had been taught to ring it tup that way from before (she did not ask before she rung up.
The when I inquired about speaking to a manager she discouraged me saying that her manager was in a really bad mood.
Then to top it off after leaving a $6.00 tip (which was more than 20%) the waitress changed the credit card slip to reflect her $16.00 tip.
This kind of business practice shouldn't be tolerated anywhere period.
If you have Gina as a waitress check your receipt.