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The Parks at Walnut

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Today: 9:00 am - 5:30 pm
Years in Business icon
31 Years
in Business
(972) 483-5313Visit WebsiteMap & Directions10000 Walnut StDallas, TX 75243Write a Review

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Payment method
cash only
Neighborhood
Northeast Dallas
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Reviews

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Izzy M.

06/05/2018

Overall
Selection
Service

I would give them a NEGATIVE star, but one star is the lowest. PLEASE! PLEASE! PLEASE!!!!!! Do not move into these apartments because you ill regret it. The staff in the office is extremely lazy, racist and prejudice. I had a package that had arrived for me and the office only holds it for three-days. By law and lease agreement, they are suppose to call you or send you a text, I got no call or text. They were planning on keeping my item. The lady sitting at the desk I don't believe finished school by the way she does things . This woman is so lazy. She does not know how to do her job, which is take rent from tenants. We paid early and she shows up four days after the 3rd of the month and knocks like she was a cop of sheriff. Thank God!! we keep both locks on the door. She knocked three times, then stuck her key in OUR door and tried to make her way in. As you can tell i keep writing TRY because she didn't succeed. WE told her more than three times we were on the way to unlock it but she ignored us. She's suppose to have some type of management training but it doesn't seem like it. She was trying to ROB us since we weren't coming to the door. I was very angry and on top of that she had the nerve to say we were late on rent. Once again ,we paid it early so that was ridiculous. They do nothing about ROWDY tenants they only tell you they are but they LIE ALL THE TIME. These people NEED to get fired. Everyone in that office have no training of any type. Please move away from here or don't move in at all. This is worse then Hell.

VJ
Veronica J.

12/06/2016

Overall
Service

The management is not forthcoming on the matter of roaches there are so many roaches in this apartment is so disgusting and disappointing when you ask a property manager do you have roaches the response should be yes and we have organ or some other pesticide company on contract so that we can manage that issue I am a very clean person and I'm losing weight on account of I won't go in my kitchen because there's roaches everywhere I'm so disgusted and it's difficult to get someone to return your phone call I like Myspace I hate the apartment

Details

Phone: (972) 483-5313

Address: 10000 Walnut St, Dallas, TX 75243

Website: Primary Website

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