Pappy's Pet Lodge
Mon-Fri 7am-7pm Sat 8am-3pm Sun 10am-12pm, 5pm-7pm (pick up and drop off only)
- Extra Phones:
Phone: (972) 919-1900
I've been a client of Pappy's Pet Lodge since it opened 6-7 years ago. I've used all 3 locations and feel the staff and experience is the best fit for my dog. I recently boarded over Spring Break when I had a last minute business trip and the team at Pappy's worked hard to get my baby in for boarding. She returned home happy. I was able to watch from my hotel room in Seattle while she played in daycare and it was adorable. I love their grooming team, I've used almost all of their groomers on several occasions and have never been disappointed and I have an ""active"" bichon. Thank you Pappy's for easing my anxieties when I have to be away from my sweet Bailey.
I just recently boarded my pets with Pappy’s Pet Lodge and could not be happier. I typically use their daycare and grooming services but had to go out of town for the holidays. The staff knows my pets every time I walk in the door and treat me as if I truly matter. I’ve always had luck with their groomers and love that they have webcam access that I can log on to watch my pets play while in daycare. I even got a report card when I picked them up to let me know how they did while they were there. The staff at Pappy’s is truly thoughtful and I wouldn’t trust my pets with anyone else.
01/01/2009Provided by Citysearch -
I have used Pappy's Pet Lodge for boarding, grooming and dog daycare services for 6 years and have had nothing but excellent pet care and customer service. I'm a long time client and very picky about my dogs pet care. I realize there are other options but I guarantee you the people at Pappy's truly love the dogs and pets they care for and value their clients. Susan
12/18/2008Provided by Citysearch -
This location moved to the George B./ Alma location. I almost cried when I pick up my dog! Groomer had no experience with toy breeds! They even asked me to call my old groomer for tips! The president reponded to my complaint and they threatened me! They falsely accused me of creating a commotion and yelling at their staff. NO SUCH THING HAPPENED. If they review their so called recorded tape they will see that no such incident occured.
DO NOT COME HERE. IF YOU WANT YOUR PET TO BE GROOMED BY A 5 YEAR OLD WHO IS SCISSOR HAPPY YOU ARE MORE THAN WELCOME TO DO IT!
05/14/2008Provided by Citysearch -
My experience with this business was an absolute nightmare. Please take extreme caution when leaving your pets for an extended period of time with people you do not know, and when they have such high volume of customers. I am highly disappointed, and feel I was cheated. I have brought my dog there for several months for daycare and decided that I would board her over my holiday vacation in 2006; it was very scandalous for me, and I'm sure many other petowners who did not realize what was happening. When they are overbooked, it doesn't matter if your reservation was for a 6x3 or even the ""Penthouse,"" for some reason they put several of the dogs into dog crates because they were so booked and they just wanted to make money instead of letting people know how booked they were. If they can cheat people like that because of a mistake that they made, then I will never do business with them again. It was really disappointing to find that they treated paying customers like that. I thought in the beginning they were a great business, but really they just don't care. Needless to say, I don't bring my dog to that facility for daycare anymore.
04/27/2006Provided by Citysearch -
Pappy's training program is excellent. They train you as well as your dog. The daycare is excellent. They continue the training practices during their time in daycare. I have a lab puppy and I was paying about $3.00 per day less for someone to spend about 15 minutes with him each day. With daycare he plays and gets his energy out and is very enjoyable for us in the evening. It is worth every penny, and they have package deals!