Overall Terrible experience-Avoid Ozona-Garbage Dump
Easily the worst experience myself and my girlfriend have ever had at a restaurant. We were ""greeted"" at the door by a person wearing saggy blue jeans and a plain white baggy shirt. After sitting, a dirty looking man(our waiter, we thought), popped out of nowhere, failed to say anything to greet us, and simply said ""What do ya'll want to drink?"" My girlfriend ordered a Skyy Vodka and 7. After waiting for too long only for drinks, the Skyy and 7 that my gf ordered was served in a huge glass, and she couldn't taste vodka, obviously not what she ordered. Then, a disgusting looking woman(our waitress) shows up smelling from a wineglass that she had picked up from another table...weird. My first impression was that she was on something, not all ""there"". We discuss the drink further, she finally said she would replace it with another one. She then shows up with the drink(now wearing sun glasses, though it was raining, and after the sun went down). Time to order food (which she did not write down). I ordered a burger and fries, with a side of BBQ sauce. The food was brought by yet another ""dirty"" looking man, and I asked him for napkins, he said ""okay""(and he never returned). The BBQ was not given to me. Our random waitress finally brought it...it was KETCHUP!..NOT BBQ! The burger was too big to eat, soggy bun, burned though I was never asked how I wanted it cooked. The fries were undercooked and nasty. All the while, watching as the host walk by showing his underwear from his sagging jeans as we ate. And after much wait(And there's no way she was busy, because the place was dead) the bill was wrong. She double charged us for vodka, and SHE became annoyed! We then did not receive a voided ticket that showed that the credit card trans. from the first one had been taken off. I then ask for a manager. The manager looked like an adult film star and showed ZERO managerial skills when talking to a customer. Place has potential, but fails miserably. Dirty Staff. Expect nada.