If I could give no stars I would-
To start off, I called Moore disposal after searching through a few other companies that offer dumpster-rentals. After hearing Moore’s price I decided to give them a try. After describing to them the job I was doing, I was recommended the 15 yard dumpster and told it may be filled to the three-fourths line.
The problems started when I called a few days later in order to schedule pickup, which was when I was told that the restriction is at the halfway point for bricks. After reading through the paperwork I noticed that there was also a 3-ton limit on the dumpster, which would have been great to hear from the representative before renting the dumpster. After speaking to the contractor, he told me that 3-tons of bricks would be no where near the halfway point and that he was better off making two trips in his truck.
After being fed up with Moore Disposal’s poor customer service and lack of information I decided to rent a dumpster from the City of Irving. The City of Irving hauled off over 8-tons in bricks without issues in a smaller dumpster. So it makes me wonder why they’re restrictions are so low. Lisa, the representative I called should have known that they’re company is useless for moving bricks with a 3-ton restriction but instead she went ahead and ran my card, leaving me to struggle with the disposal of the bricks. Now I find that I will also be charged whatever the landfill fines them for dumping the bricks. Again, another piece of information that their representative Lisa decided to omit. So all in all after having the Irving trucks haul off the 8-9 tons of bricks, I ended up paying 1/3 of what I paid at Moore for their dumpster rental.
I would recommend anyone who decides to use Moore Disposal to read the paperwork prior to placing the order, which was my mistake and I take complete responsibility for. However, do get more information from your contractor because I doubt Moore Disposal will be much help there. I called Moore hoping that they would provide expertise in dumpster rentals but instead I got a headache and unacceptable fees. It so bad in fact that I told them to get their dumpster as soon as possible and decided to rent one from the City of Irving.