Posted: 4/1/2011Provided by Citysearch -
Well, first I will say that the owner is very kind. He seemed very thorough, although his thoroughness sometimes came across as pushy. Saying that I should or should not use certain linens, etc. And this was just with a few conversations over the phone. So, I would be curious to know exactly how this would fly when I disagreed with one of his opinions. But, I'm sure he does have more experience than me, so I listened. Again, he was kind, but in a ""salesman kinda of way"".
However, this alone was not enough to keep us from considering this facility. We liked the ambiance (in the pics) and we liked the pricing options (that he gave us over the phone). However, there were things that REALLY gave me and my fiance red flags.
My fiance was born profoundly deaf. I am not deaf, and thus did most of the communicating on the phone. We tried to set up a meeting with him, but he was unavailable. However, he did make arrangements for us to meet with someone else which I thought was very kind. But, before we drove all the way out the (from Houston to Dallas) I wanted him to communicate with my fiance. Mainly because I trust my fiance's intuition.
There are a couple of ways he could communicate with my fiance. My fiance can get online and use a Sprint service in which he types what he wants to be said, and someone at Sprint relays the message to the other person on the phone and visa versa. I very clearly explained to the owner how this worked. We arranged for a time for this call to take place. We did this twice, and both times he stood us up on the phone call. Then my fiance emailed the owner with some questions. The owner not only didn't respond to my fiance's email, but instead called me and said that his computer wasn't letting him repsond to the email (really?). Then he started asking me weird questions about if my fiance had ever worked for him. I said no, and told him that if he wanted to book us for a wedding that he was going to have to find some way to communicate with my fiance.
Excuse after excuse, my fiance started to wonder if he was just making the prices sound good because he was unwilling to put anything in writing. Only communicated to me via phone. Not only that but we were greatly offended in his lack of willingness to communicate with my fiance. Would he be that unwilling during all of our planning with him?
Oh, and in the end he emailed my fiance and told him that he was sorry, but the other person that was supposed to meet with us had to cancel. (His email seemed to work then...lol)
I just say be careful. Get it in writing and be firm in your choices. Don't let him decide what your day looks like.
Beautiful place though (in the pics).