Thanks! Click the link in the email sent to activate your account.
5400 E Mockingbird Ln, Dallas, TX 75206
Near Lower Greenville and Glencoe Park
Provided by Citysearch
HORRIBLE!! I took three pairs of straight leg pants in to get hemmed. Simple, basic hem- nothing fancy and to make the seam just as the original hem on the pant. Just like the previous review the owner would not listen to me, as I explained what I wanted. I had to force him to mark my pants so that I wouldn't end up with capris. Well I went to pick up my three pairs of pants (Stella McCartney and two Helmut Lang) and to my horror- he arbitrarily decided to just sew generic one inch seams on the bottom of my pants!! The Stella McCartney pants had an original invisible hem and he just added a one inch ugly stitch! Not to mention one pair I cannot even fix because they have leather on them and if you take out a stitch in leather you will see the holes from the sewing machine! I told him how upset I was that he did this and his response was that ""most people"" want a one inch seam! I was appalled and stated again that he had no right to do this to my items and he called me a ""disgusting customer!"" Obviously getting my money back did not happen. I would caution any person to NEVER GO TO ART'S CUSTOM TAILOR!
i went in with my girlfriend who was getting a pair of jeans hemmed. i had a dress shirt that needed to be taken in and a dress that needed to be let out in the chest. my first clue that they were going to do an awful job should have been the fact that the guy just would not listen to me and refused to let me get a word in. i asked him if he wanted to measure my chest for the dress, but he refused, assuring me that he knew exactly how much needed to be let out. The same thing with the dress shirt; a few chalk marks on one side and again, he pretended as though he knew exactly he was doing. i get 90% of my clothing tailored so definitely not new to this, not sure what i was thinking. I prepaid for the service, and when I returned to pick them up, both were too big and the dress looked awful. Once again, he talked over me and insisted that it fit me great. By this point, it was clear to me that they have absolutely no idea what they are doing, and i requested that he refund me my money ($45 dollars for ruining my dress and leaving the shirt essentially the same!) and again, this request was refused. i hightly recommend that you go elsewhere, especially if you have something nice that you dont want ruined. Absolutely horrible!!!!!
Response Writing Tips:
When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.
When responding to a negative review, be professional, understand the customer's concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.
All responses must comply with the YP.com Terms of Service and Use.»Close
YP Mobile Page for Art Custom Tailor, Dallas, TX