Why does ALDI allow their employees to behave so unprofessionally to the point they progress to suspected financial POS processing manipulation as a way to premise a refusal of service to a customer? An unfortunate escalation of bad customer service prompted by staff activity, therefore permanently tainting my opinion of ALDI as to why the business would allow or encourage this kind of activity?
CENTURY Blvd, Inglewood, CA
how employee behaviors from physical aggression, to breaches of the law. bad for business, not only one customer-it could happen to any customer, especially if this kind of behavior goes unchecked.
You have a right to be rude, a right to refuse service, not a right to falsely accuse a customer of harassment, trespass and disturbance or a right to violate the law by manipulating payment processing. This kind of activity is quite common, internally from employees and impacts customers and businesses. That's bad customer service and bad business. Shame on ALDI.